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Remote Disaster Case Management Jobs in Washington

York Risk Services

RN Field Case Manager

Washington, DC · Remote

$88K - $112K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Fairfax, VA · Remote

$79K - $101K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Washington, DC · Remote

$88K - $112K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Fairfax, VA · Remote

$79K - $101K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Robert Half

Paralegal

Washington, DC · Remote

$38 - $44/hr

This contract position with permanent potential offers the opportunity to contribute to case strategy, document management, and trial readiness in a remote work setting. The ideal candidate brings ...

New

FEI Systems

Business Analyst (Remote)

Columbia, MD · On-site +1

From comprehensive case management software to disaster recovery services and content management ... Remote Status : Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled ...

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Remote Disaster Case Management information

What is the difference between Remote Disaster Case Management vs Remote Emergency Social Services Coordinator?

AspectRemote Disaster Case ManagementRemote Emergency Social Services Coordinator
Required CredentialsCase management certification, social work degree often preferredSocial work or counseling background, certifications may vary
Work EnvironmentRemote, often during disaster response periodsRemote, during emergency response and community outreach
Employer & Industry UsageNonprofits, government agencies, disaster relief organizationsGovernment agencies, nonprofits, emergency response teams
Search & Comparison IntentUnderstanding roles in disaster recovery, case management tasksCoordination of emergency services, community support roles

Remote Disaster Case Management involves coordinating services for disaster-affected individuals, focusing on recovery and resource allocation. Remote Emergency Social Services Coordinators handle community outreach and emergency support, often during crises. While both roles require social work skills and operate remotely, their focus areas and employer types differ slightly, making this comparison useful for those exploring careers in disaster and emergency response.

What are the main challenges faced by remote disaster case managers, and how can they effectively overcome them?

Remote disaster case managers often encounter challenges such as building rapport with clients virtually, coordinating resources across different agencies, and managing high caseloads following major disasters. To overcome these, it's important to develop strong communication skills, utilize digital tools for case tracking, and establish clear protocols for collaboration with local partners. Regular virtual check-ins with clients and team members can also help maintain engagement and ensure timely support.

What are the key skills and qualifications needed to thrive as a Remote Disaster Case Manager, and why are they important?

To thrive as a Remote Disaster Case Manager, you need a background in social work, emergency management, or a related field, along with experience in case management and crisis intervention. Familiarity with case management software, virtual communication platforms, and knowledge of FEMA or relevant certifications are typically required. Strong organizational skills, empathy, and effective communication are crucial for building trust and coordinating resources with clients remotely. These abilities ensure timely, compassionate support for disaster survivors and efficient allocation of recovery resources in high-pressure situations.

What is remote disaster case management?

Remote disaster case management is a service where professionals help individuals and families recover from disasters by assessing their needs, developing recovery plans, and connecting them with resources, all through virtual communication methods such as phone calls, email, or video conferencing. This approach allows case managers to provide support and guidance without being physically present, making it possible to assist people in various locations efficiently. The focus is on helping clients navigate complex recovery processes, access assistance, and achieve long-term stability after a disaster. Remote case management is especially valuable when on-site visits are not possible due to safety concerns or logistical limitations.
What are popular job titles related to Remote Disaster Case Management jobs in Washington? For Remote Disaster Case Management jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Disaster Case Management jobs in Washington look for? The top searched job categories for Remote Disaster Case Management jobs in Washington are:
What cities in Washington are hiring for Remote Disaster Case Management jobs? Cities in Washington with the most Remote Disaster Case Management job openings:
Remote Disaster Case Management jobs near you
Production Support Specialist - Tier 1 (Remote)

Production Support Specialist - Tier 1 (Remote)

FEI Systems

Columbia, MD • On-site, Remote

$17.25 - $23.25/hr

Full-time

Re-posted 10 days ago

Job description

At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a production support specialist who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
All candidates will be required to complete at least one in-person interview as part of our hiring process.
Job Summary
The LTSS MD Production Support Specialist, Tier 1 will serve as a primary point of contact for the LTSS Maryland customers, answering phone calls, emails and all first level review of issues reported. Work in a deadline-driven environment collaboratively with the rest of the Production Support and product development teams through every step of the defect life-cycle.
Principal Responsibilities
  • Provide customer support and technical issue resolution via email, phone, and Defect tracking system.
  • Build rapport and elicit problem details from customers.
  • Provide timely, efficient, and pleasant follow up to customer questions or issues, as applicable.
  • Communicate customer priorities regarding defects to Tier 2 HD.
  • Work with Tier 2 HD, Tier 3 HD and Business Analysts to understand new features being released.
  • Work with Production Support team lead to convey release information to customers.
  • Work with Tier 2, and 3 HD and Core Team to determine release schedule with customers.
  • Document all incidents in incident tracking system
  • Manage incidents to closure or escalation to Tier 2.
  • Interact effectively with customers and internal development team
  • Escalate issues as needed
  • Assist in generating training materials and customer facing documentation.

Required Skills
  • College degree and 0-2 years of related work experience, or Associate degree and 2-3 years of related work experience, or High School diploma/equivalent and 4-5 years related work
  • Demonstrated ability to analyze and understand complex software applications with minimal direction from more senior personnel.
  • Strong interpersonal skills.
  • Must be able to work within tight deadlines and be adept at balancing shifting priorities and time management.
  • Must be a strong team player with excellent written and verbal communication skills in English.
  • Ability to accept personal accountability and ownership for areas of responsibility. Strong analytical skills with excellent customer service skills.
  • Strong client focus and collaborative work style
  • Ability to understand and explain technical information
  • Ability to create customer facing documentation

Location: Remote
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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