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Remote Disability Jobs in Rochester, MI (NOW HIRING)

Disability management and / or FML administration ... Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused ...

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Remote Disability information

What is a Remote Disability job?

A Remote Disability job is a position that allows individuals with disabilities to work from home or another remote location. These jobs often provide accommodations to support accessibility and inclusivity, ensuring employees can perform their tasks effectively. Roles can vary across industries, including customer service, data entry, IT, and healthcare. Employers may use assistive technologies, flexible schedules, or other adjustments to meet the needs of disabled workers. Many remote disability jobs aim to create equal employment opportunities while prioritizing comfort and accessibility.

What are the key skills and qualifications needed to thrive in the Remote Disability position, and why are they important?

To succeed in a Remote Disability Specialist role, you typically need a background in disability case management, social work, rehabilitation counseling, or a related field, often supported by relevant licensure or certifications. Familiarity with case management software, telehealth platforms, and disability assessment tools is commonly required. Outstanding interpersonal skills, empathy, and clear written and verbal communication are crucial for providing effective support remotely. These skills ensure accurate case evaluation, effective client advocacy, and the ability to navigate the unique challenges of remote work environments.

What does a typical day look like for a Remote Disability Specialist?

As a Remote Disability Specialist, your day usually involves reviewing disability claims, conducting virtual assessments or interviews with clients, and collaborating with healthcare providers, employers, and insurance representatives to coordinate care or accommodations. You’ll spend a significant amount of time documenting case notes, developing action plans, and keeping up with documentation requirements using specialized case management systems. Regular meetings with multidisciplinary teams are common to ensure comprehensive support for each client. The role is highly collaborative and requires balancing independent tasks with ongoing communication to provide timely, high-quality assistance to clients.
What job categories do people searching Remote Disability jobs in Rochester, MI look for? The top searched job categories for Remote Disability jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Disability jobs? Cities near Rochester, MI with the most Remote Disability job openings:
Infographic showing various Remote Disability job openings in Rochester, MI as of May 2026, with employment types broken down into 75% Full Time, 18% Part Time, 3% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.
Disability Assistant

Disability Assistant

Lifeworks

Detroit, MI • Remote

Full-time

Posted 22 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

#Remote

#telushealthjobs

#FMLA

#LI-JG1

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.