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Remote Disability Services Jobs in Hammond, IN (NOW HIRING)

Previous customer service experience is preferred. POSITION COMPETENCIES: * Accountability ... and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology ...

Reliable internet service is essential for staying connected and productive. The company has ... and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology ...

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Remote Disability Services information

See Hammond, IN salary details

$51.5K

$117K

$187.3K

How much do remote disability services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote disability services in Hammond, IN is $116,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $135,700.00 per year, depending on experience, location, and employer.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What are the key skills and qualifications needed to thrive in remote disability services?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

How do professionals in remote disability services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Remote Disability Services jobs in Hammond, IN look for?

The top searched job categories for Remote Disability Services jobs in Hammond, IN are:

What cities near Hammond, IN are hiring for Remote Disability Services jobs?

Cities near Hammond, IN with the most Remote Disability Services job openings:

Service Desk Analyst - Remote (After Hours)

K2 Services

Chicago, IL • Remote

Full-time

Medical, Retirement

Re-posted 6 days ago


Job description

 ​                                                               Service Desk Analyst (Remote - U.S.)            

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. 

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team. 

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract. 

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks. 

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

  • We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
  • Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm. 

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills. 

Essential Duties and Responsibilities

  • Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues. 
  • Provide over-the-phone, email, and chat support. 
  • Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. 
  • Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue. 
  • Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members. 
  • Maintain a regular and reliable level of attendance. 

Knowledge Skills and Abilities

  • High School Diploma or equivalent. 
  • Strong verbal, written, and typing skills. 
  • Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success. 
  • Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. 
  • Ability to act independently and make decisions within the scope of the position’s responsibilities.
  • Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment. 
  • Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
  • Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions. 
  • Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research. 

Requirements

Prolonged periods of sitting at a desk and working on a computer 

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment. 


 

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

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