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Remote Director Hotel Operations Jobs in Connecticut

Supervising Director

Bristol, CT · Remote

$168K - $225K/yr

... operational strategies. Proficient with all aspects of set design, animation packages, show budgets and remote planning. Has expert ability to direct the broadest possible range of productions ...

Director, Internal Audit

Hartford, CT · Remote

$180K - $236K/yr

... operations. You will develop and execute the internal audit (IA) plan, working with the Vice ... This is a remote position, open to candidates who reside in: Hartford, CT. You will be fully remote ...

Supervising Director

Bristol, CT · Remote

$168K - $225K/yr

... operational strategies. • Proficient with all aspects of set design, animation packages, show budgets and remote planning. • Has expert ability to direct the broadest possible range of ...

... drive operational excellence through AI and automation, and influence outcomes across the ... This role can have a hybrid or remote work arrangement. Candidates who live near Hartford will have ...

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Remote Director Hotel Operations information

What does a remote director of hotel operations do?

A Remote Director of Hotel Operations oversees the daily management and strategic planning of hotel properties from a remote location. Their responsibilities include supervising hotel managers, ensuring guest satisfaction, setting budgets, optimizing operational efficiency, and maintaining quality standards across multiple locations. They use technology to communicate with onsite teams, monitor performance metrics, and implement company policies to achieve business goals. This role requires strong leadership, multitasking abilities, and deep knowledge of the hospitality industry.

What key skills and qualifications are needed to thrive as a remote director of hotel operations?

To thrive as a Remote Director of Hotel Operations, you need extensive experience in hospitality management, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and remote team collaboration tools is typically required. Exceptional leadership, communication, and problem-solving skills help you effectively manage diverse teams and guest expectations from afar. These skills and qualifications are crucial for maintaining operational excellence, guest satisfaction, and profitability across multiple hotel properties remotely.

What are some common challenges faced by a remote director of hotel operations and how can they be effectively addressed?

A Remote Director of Hotel Operations often encounters challenges such as maintaining consistent communication across multiple hotel locations and ensuring operational standards are met without being onsite. Effective strategies include implementing robust digital communication tools, scheduling regular video conferences with onsite managers, and using centralized property management systems to monitor performance. Building strong relationships with local teams and fostering a culture of accountability also help in overcoming the distance barrier. Additionally, setting clear expectations and providing ongoing remote training can ensure alignment and high service quality across all properties.

What is the difference between Remote Director Hotel Operations vs Remote Hotel Manager?

AspectRemote Director Hotel OperationsRemote Hotel Manager
CredentialsTypically requires extensive hospitality management experience and advanced certificationsRequires hospitality experience, often with a focus on management certifications
Work EnvironmentOversees multiple properties or regions remotely, strategic focusManages daily hotel operations remotely, more hands-on
Employer & Industry UsageUsed by hotel chains and management companies for regional oversightUsed by hotels and resorts for operational management
Search & Comparison IntentPeople compare strategic leadership roles in hotel operationsPeople look for operational management roles in hotels

The Remote Director Hotel Operations focuses on strategic oversight and managing multiple properties remotely, requiring higher-level experience and certifications. In contrast, the Remote Hotel Manager handles daily hotel operations remotely, often with more direct involvement. Both roles are essential in the hospitality industry but differ mainly in scope and responsibilities.

What are popular job titles related to Remote Director Hotel Operations jobs in Connecticut?

For Remote Director Hotel Operations jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Director Hotel Operations jobs in Connecticut look for?

The top searched job categories for Remote Director Hotel Operations jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Director Hotel Operations jobs?

Cities in Connecticut with the most Remote Director Hotel Operations job openings:

Centralized Director of Revenue Management

Fairfield, CT • On-site, Remote


HEI Hotels and Resorts
Hospitality Services • 1 - 5K employees

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Job description

About Us
HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $95,000.00 - $110,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Overview
Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.
Job Responsibilities:
  • Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). • Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.
  • Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. Work with the Regional Director of Revenue Management in implementing Revenue Management programs and new initiatives at the hotel.
  • Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in all pricing decisions for transient, group, and wholesale segments. Facilitate Weekly Sales and Revenue Strategy meetings.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Facilitate Daily and Weekly Sales and Revenue Strategy meetings
  • Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department
  • Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering
  • Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process
  • Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels
  • Maintain historical statistical data from all distribution channels, in all market segments
  • Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications:
  • Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
  • Two years revenue management experience required.
  • In-depth understanding of tools- spreadsheets, statistical methods for analyzing data.
  • Strong analytical skills.
  • Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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