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Remote Director Customer Service Jobs in Ware, MA

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

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All JobsCustomer Service JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Ware, MA

Remote Director Customer Service information

See Ware, MA salary details

$40.2K

$127K

$202.3K

How much do remote director customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote director customer service in Ware, MA is $127,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $151,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Ware, MA?

The most popular types of Remote Customer Service jobs in Ware, MA are:

What are popular job titles related to Remote Director Customer Service jobs in Ware, MA?

For Remote Director Customer Service jobs in Ware, MA, the most frequently searched job titles are:

What job categories do people searching Remote Director Customer Service jobs in Ware, MA look for?

The top searched job categories for Remote Director Customer Service jobs in Ware, MA are:

What cities near Ware, MA are hiring for Remote Director Customer Service jobs?

Cities near Ware, MA with the most Remote Director Customer Service job openings:

Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Ware, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $127,009 per year, or $61.1 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Springfield, MA • Remote

Full-time

Re-posted 7 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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