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Remote Director Customer Service Jobs in Rialto, CA

Island Grad Inc

Remote Customer Service

San Bernardino, CA · Remote

$16.50 - $22.25/hr

Remote Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering ... and direct them to the appropriate staff or department. * Maintain accurate records, update ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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All JobsCustomer Service JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Rialto, CA

Remote Director Customer Service information

See Rialto, CA salary details

$39.1K

$123.7K

$197K

How much do remote director customer service jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote director customer service in Rialto, CA is $123,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $147,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Rialto, CA?

The most popular types of Remote Customer Service jobs in Rialto, CA are:

What are popular job titles related to Remote Director Customer Service jobs in Rialto, CA?

For Remote Director Customer Service jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Remote Director Customer Service jobs in Rialto, CA look for?

The top searched job categories for Remote Director Customer Service jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Remote Director Customer Service jobs?

Cities near Rialto, CA with the most Remote Director Customer Service job openings:

Remote Director Customer Service jobs near you

Remote Customer Service

Island Grad Inc

San Bernardino, CA • Remote

$16.50 - $22.25/hr

Full-time

Posted 15 days ago

Job description

Remote Customer Service

Island Grad Inc. is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our impact, we remain committed to culturally responsive practices rooted in patience, reciprocity, and respect. We foster an environment where students develop a strong sense of belonging, build resilience, and achieve academic success.
The Customer Service Representative serves as the first point of contact for students, families, community members, and organizational partners. This role provides exceptional customer support by responding to inquiries, assisting with programs and services, maintaining accurate records, and ensuring every interaction reflects Island Grad Inc.'s mission, values, and commitment to culturally responsive service.
 

RESPONSIBILITIES

  • Respond to phone calls, emails, and online inquiries in a professional and timely manner.
  • Provide information about Island Grad Inc.'s programs, services, events, and resources.
  • Assist students, families, and community members with questions and direct them to the appropriate staff or department.
  • Maintain accurate records, update databases, and document customer interactions.
  • Schedule appointments, meetings, and program registrations as needed.
  • Resolve routine concerns and escalate complex issues to the appropriate team members.
  • Support outreach activities, workshops, and community events when required.
  • Prepare correspondence, reports, and other administrative documents.
  • Collaborate with team members to ensure high-quality service and positive participant experiences.
  • Maintain confidentiality while handling sensitive student and organizational information.
  • Perform other customer service and administrative duties as assigned.
     

At Island Grad Inc., you'll be part of a mission-driven organization dedicated to empowering Pasifika Islander students through education, advocacy, and community. Joi a supportive team, grow professionally, and make a lasting impact while helping shape the next generation of leaders.

Apply