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Remote Director Customer Service Jobs in Reading, MA

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

RemX

Be Seen First

Remote Insurance Agent

Boston, MA · Remote

$21/hr (+ commission)

Licensed Health Insurance Agents Remote Direct Hire | 100% Remote | Equipment Provided Hiring in ... Provide excellent customer service and recommend solutions based on customer needs * Help with ...

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

We are seeking a Customer Service Representative to join our team. As part of the Customer Experience team, this individual will be responsible for delivering best-in-class customer service via phone ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Reading, MA

Remote Director Customer Service information

See Reading, MA salary details

$41.2K

$130.1K

$207.3K

How much do remote director customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote director customer service in Reading, MA is $130,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,200.00 and $155,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Reading, MA?

The most popular types of Remote Customer Service jobs in Reading, MA are:

What are popular job titles related to Remote Director Customer Service jobs in Reading, MA?

For Remote Director Customer Service jobs in Reading, MA, the most frequently searched job titles are:

What job categories do people searching Remote Director Customer Service jobs in Reading, MA look for?

The top searched job categories for Remote Director Customer Service jobs in Reading, MA are:

What cities near Reading, MA are hiring for Remote Director Customer Service jobs?

Cities near Reading, MA with the most Remote Director Customer Service job openings:

Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Reading, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $130,145 per year, or $62.6 per hour.

Remote- Customer Experience Service

Nexora Talent

Boston, MA • Remote

$17.50 - $23.75/hr

Part-time

Re-posted 19 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Apply