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Remote Director Customer Service Jobs in Georgia

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Director Customer Service information

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Georgia?

The most popular types of Remote Customer Service jobs in Georgia are:

What are popular job titles related to Remote Director Customer Service jobs in Georgia?

For Remote Director Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Director Customer Service jobs in Georgia look for?

The top searched job categories for Remote Director Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Remote Director Customer Service jobs?

Cities in Georgia with the most Remote Director Customer Service job openings:

Remote Director Customer Service jobs near you

Customer Service Representative - Remote

PerunHR

Tifton, GA • Remote

$13.25 - $18/hr

Full-time

Re-posted 4 days ago

Job description

Job Description

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with company.

This is a remote only position, access to a stable, high-speed internet connection is required.

  • Contact body shops to obtain vehicle pick-up information and gain verbal release to pick up vehicle(s).
  • May interact with vehicle owners via phone to help in the release of vehicles.
  • May interact with Insurance Companies to help expedite the vehicle clearing process.
  • Answer and place calls (High volume) in an efficient and professional manner.
  • Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls)
  • Quality driven - Focusing on a "1st call resolution".
  • File quality --any work done on a specific file (lot) -- accuracy, and time in process.
  • Other remote tasks as assigned or needed by the business such as, but not limited to, working escalated files, and assisting other teams.
  • Use company resources to gather information and offer solutions to meet customer needs.
  • Update lot (vehicle) notes in the system
  • Other duties as assigned.

Required Skills and Experience

  • One year of office support experience in a customer service role preferred
  • Excellent customer service skills and attitude
  • Excellent written and verbal communication skills
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task, prioritize, and manage time in a fast-paced environment
  • Bilingual skills preferred
  • Occasional overtime as needed

Requirements

  • One year of office support experience in a customer service role preferred
  • Excellent customer service skills and attitude
  • Excellent written and verbal communication skills
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task, prioritize, and manage time in a fast-paced environment
  • Bilingual skills preferred
  • Occasional overtime as needed

Apply