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Remote Director Client Relations Jobs in Utah (NOW HIRING)

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

Location -In office, or Hybrid (In office Tuesday, Wednesday and Thursday) and remote or in office ... Direct customer support, account management, or client relations experience preferred. * Experience ...

InsuraTec

Sales Representative (Remote)

Ogden, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Logan, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Roy, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Cedar City, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Clinton, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Farmington, UT · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Director Client Relations information

What does a remote director of client relations do?

A Remote Director of Client Relations oversees the management and growth of relationships with a company's clients while working from a remote location. They are responsible for ensuring client satisfaction, addressing concerns, and identifying opportunities for upselling or cross-selling services. This role often involves coordinating with internal teams to meet client needs, developing strategies to improve client retention, and representing the company in virtual meetings and communications. Effective communication, problem-solving, and leadership skills are crucial for success in this position.

How does a remote director of client relations effectively build and maintain strong client partnerships without in-person meetings?

Remote Directors of Client Relations rely on proactive communication, frequent virtual check-ins, and strategic use of digital collaboration tools to foster strong client partnerships. They schedule regular video calls to discuss client needs, address concerns promptly, and share updates transparently, ensuring clients feel supported and valued. Additionally, they collaborate closely with internal teams to deliver solutions tailored to each client, often acting as the bridge between the client and various departments. Building rapport remotely requires being responsive, flexible, and attentive to client feedback, which helps nurture long-term relationships.

What are the key skills and qualifications needed to thrive as a remote director client relations, and why are they important?

To thrive as a Remote Director Client Relations, you need extensive experience in account management, client engagement, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and communication platforms is typically required. Exceptional leadership, problem-solving, and interpersonal skills help foster strong client relationships and manage distributed teams effectively. These competencies are essential for driving client satisfaction, retaining key accounts, and ensuring seamless collaboration in a remote environment.

What are popular job titles related to Remote Director Client Relations jobs in Utah?

For Remote Director Client Relations jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Director Client Relations jobs in Utah look for?

The top searched job categories for Remote Director Client Relations jobs in Utah are:

What cities in Utah are hiring for Remote Director Client Relations jobs?

Cities in Utah with the most Remote Director Client Relations job openings:

Remote Director Client Relations jobs near you

Client Operations Manager

Conservice

River Heights, UT • On-site, Remote

$19.40/hr

Full-time

Re-posted 28 days ago

Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 53 rated energy and utility

Job description

Location -In office, or Hybrid (In office Tuesday, Wednesday and Thursday) and remote or in office on Monday and FridaysWage: Starting wage at $19.40/hour plus performance based tiers (The average wage for this team is $22.98.)Why Join Us?

Are you a sharp problem-solver who thrives on building strong relationships and tackling complex challenges? As a Client Operations Manager, you will serve as the primary point of contact and trusted advisor for our core client accounts, blending high-level analytical strategy with top-tier relationship management.

We offer a fast-paced environment where your independent thinking, strategic organization, and clear communication directly impact our team and client success.

What You'll Do

Client Relationship & Strategic Management

  • Act as the primary point of contact and trusted advisor for your assigned portfolio of clients.

  • Lead regular client performance calls, clearly explaining complex cause-and-effect scenarios and performance metrics.

  • Partner closely with internal Account Managers and cross-functional teams to ensure seamless service delivery and high client satisfaction.

Workflow Optimization & Execution

  • Prioritize and manage your daily workload strategically, triaging incoming requests based on urgency and impact.

  • Identify recurring client trends and propose process or system improvements to elevate service standards.

  • Delegate and track resolution pathways with internal teams to ensure prompt, accurate support.

  • Oversee utility management and bill payment workflows to maintain high operational accuracy.

Problem-Solving & Data Reporting

  • Analyze, identify, and fix data inconsistencies across the client service lifecycle.

  • Generate standard and custom portfolio reports using company software (collaborating with IT on complex custom requests).

  • Proactively elevate potential challenges to leadership and collaborate on long-term solutions.

What We're Looking For

  • Clear Communicator: Ability to break down complex ideas into simple, professional language-both verbally and in writing.

  • Analytical Thinker: Strong critical thinking skills with the confidence to reason through challenges and make sound, independent decisions.

  • Prioritization Master: Exceptional time-management skills; cool under pressure when handling urgent, competing deadlines.

  • Relationship Builder: High emotional intelligence, coachable mindset, and a passion for creating lasting partnerships.

  • Tech-Savvy: Intermediate proficiency with Microsoft Excel, Word, and Google Workspace applications.

Qualifications & Experience

  • Direct customer support, account management, or client relations experience preferred.

  • Experience with specialized portfolio/utility management software (e.g., Conservice / Synergy) is a major plus.

  • Internal Candidates: 6+ months of company experience with strong knowledge of internal workflows preferred.

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