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Remote Direct Support Jobs in Madison, MS (NOW HIRING)

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Talkiatry

Remote Therapist - Mississippi

Jackson, MS · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... self-directed 1099/Private Practice. You will be a part of our team! Compensation, Benefits ...

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Remote Direct Support information

See Madison, MS salary details

$8

$13

$16

How much do remote direct support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote direct support in Madison, MS is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $14.28 per hour, depending on experience, location, and employer.

What does a remote direct support do?

A typical day as a Remote Direct Support professional involves regularly checking in with clients via phone or video calls, assisting with daily living tasks, and providing social or emotional support based on individual service plans. You may help clients with appointment scheduling, medication reminders, or resource navigation, and will frequently document progress or concerns using secure online systems. Collaboration with supervisors, case managers, or other support staff is common to ensure comprehensive care. This role often requires adaptability and self-motivation, as you manage your schedule while ensuring consistent, high-quality support to those you serve.

What is a remote direct support?

A Remote Direct Support job involves assisting individuals with disabilities or special needs through virtual communication rather than in-person interaction. Duties may include providing guidance, emotional support, and resources to help clients maintain independence and improve their quality of life. Support is typically offered through phone calls, video chats, emails, or other online platforms. This role requires strong communication skills, empathy, and the ability to adapt to clients' unique needs remotely.

What are the key skills and qualifications needed to thrive in remote direct support?

To thrive as a Remote Direct Support professional, you need experience in supporting individuals with disabilities or mental health needs, a high school diploma or equivalent, and knowledge of care best practices. Familiarity with virtual communication platforms, basic documentation software, and, in some cases, relevant certifications such as CPR or First Aid are typically required. Strong interpersonal skills, patience, reliability, and problem-solving abilities will help you stand out in this role. These skills ensure you can provide safe, compassionate, and effective support to clients while working remotely and coordinating with care teams.

What are the most commonly searched types of Direct Support jobs in Madison, MS? The most popular types of Direct Support jobs in Madison, MS are:
Remote Direct Support jobs near you

Remote Healthcare Support Representative

Liveops

Jackson, MS • Remote

Contractor

Re-posted 17 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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