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Remote Direct Care Worker Jobs in West Springfield, MA

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Remote Direct Care Worker information

See West Springfield, MA salary details

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How much do remote direct care worker jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote direct care worker in West Springfield, MA is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.78 per hour, depending on experience, location, and employer.

What is a remote direct care worker?

Remote Direct Care Workers are professionals who provide support, supervision, and assistance to individuals with disabilities, chronic illnesses, or age-related needs, but do so virtually rather than in-person. Using technology such as video calls, messaging apps, and remote monitoring tools, they help clients with daily living activities, medication reminders, emotional support, and connecting to community resources. This role is especially valuable for clients who prefer or need assistance from home, and it allows care workers to serve more people efficiently. While some tasks still require hands-on care, many supportive functions can be managed remotely, making this a growing field in telehealth and home care.

How does a remote direct care worker typically communicate and coordinate with clients and healthcare teams?

As a remote direct care worker, communication and coordination are primarily managed through secure digital platforms such as video calls, messaging apps, and electronic health record systems. You'll regularly check in with clients to monitor their well-being, assist with daily routines, and provide emotional support virtually. Collaboration with healthcare teams often involves participating in scheduled virtual meetings, sharing updates on client progress, and promptly reporting any concerns. Staying organized and responsive is key to ensuring effective care and maintaining strong relationships with both clients and colleagues.

What are the key skills and qualifications needed to thrive as a remote direct care worker, and why are they important?

To thrive as a Remote Direct Care Worker, you need a solid understanding of personal care principles, client safety, and basic healthcare practices, often supported by a high school diploma and relevant caregiving certifications. Familiarity with telehealth platforms, electronic documentation systems, and remote communication tools is typically required. Compassion, patience, and strong interpersonal skills are essential for building trust and providing effective support to clients remotely. These competencies ensure quality care, clear communication, and client well-being in a virtual caregiving environment.

What is the difference between Remote Direct Care Worker vs Home Health Aide?

AspectRemote Direct Care WorkerHome Health Aide
CertificationsVaries; often requires caregiving or health-related certificationsTypically requires certification or training (e.g., HHA certification)
Work EnvironmentPrimarily remote, providing virtual support and coordinationIn-home patient care or facility-based
Employer & Industry UsageHealthcare agencies, telehealth services, remote caregiving platformsHospitals, home care agencies, assisted living facilities

The main difference is that Remote Direct Care Workers provide virtual support and coordination remotely, while Home Health Aides offer hands-on, in-person care to patients in their homes or facilities. Both roles require caregiving skills but differ significantly in work environment and certification requirements.

Licensed Clinical Social Worker - Remote Hospice Care Specialist

Company Confidential

Hartford, CT โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our dynamic team in a remote capacity. This full-time role is pivotal in delivering high-quality mental health support to patients and families within our hospice care setting in Hartford, Connecticut. The ideal candidate will play a key role in providing essential psychosocial services, contributing to the emotional well-being of our patients as they navigate end-of-life issues.

About the Organization

At Gotham Enterprises Ltd, we pride ourselves on our commitment to providing comprehensive care to our community. Our mission is to enhance the quality of life for individuals facing terminal illness while offering unwavering support to their families. We foster a culture of empathy, respect, and collaboration, ensuring that our team members are equipped to make a lasting impact in the lives of those we serve.

Work Environment

This remote position allows for a flexible work schedule, empowering you to manage your own hours while maintaining a healthy work-life balance. You will be part of a virtual team that collaborates closely with colleagues across the organization, leveraging technology to provide a seamless patient experience. Our hospice center is equipped with the latest digital tools to facilitate remote assessments and therapy sessions, ensuring you have everything needed for effective patient care.

Key Responsibilities

As an integral member of our mental health team, your responsibilities will include:

  • Conducting comprehensive clinical assessments for patients referred to hospice services, ensuring that individualized treatment plans are tailored to each patientโ€™s unique psychosocial needs.
  • Utilizing and implementing evidence-based therapeutic modalities such as cognitive-behavioral therapy (CBT), narrative therapy, and solution-focused therapy to address the mental health challenges faced by patients.
  • Maintaining accurate and timely clinical documentation compliant with HIPAA regulations, ensuring confidentiality and adherence to best practices in patient care.
  • Engaging in interdisciplinary collaboration with physicians, nurses, and other mental health professionals to develop holistic care approaches that integrate medical and psychological treatment.
  • Participating in regular case consultations and peer review meetings to enhance service delivery and clinical practice, fostering a culture of continuous learning.
  • Providing education and guidance to patients and their families regarding mental health concepts, treatment options, and available community resources for additional support.
  • Staying informed about advancements in mental health practices and incorporating new knowledge into your clinical work to ensure the highest standard of care.
Patient Population / Client Focus

You will primarily work with patients enrolled in hospice care, many of whom are experiencing complex emotional and psychological challenges related to terminal illness. Your role will involve supporting both patients and their families through difficult conversations, grief counseling, and strategies to cope with the impending transitions they face. Your compassionate approach will be vital in helping them find peace and understanding during this sensitive time.

Qualifications

To be successful in this role, candidates must possess the following qualifications:

  • A Masterโ€™s degree in Social Work from an accredited institution.
  • A valid LCSW license to practice in the state of Connecticut.
  • At least 3 years of direct clinical experience, specifically in providing psychotherapy services.
  • Proven expertise in evidence-based therapeutic interventions and a deep understanding of mental health issues prevalent in hospice patients.
  • Exceptional communication and interpersonal skills to foster trust and rapport with patients and their families.
Preferred Experience

Preference will be given to candidates with experience in hospice care, palliative medicine, or trauma-informed care practices. Demonstrated abilities to apply solution-focused interventions effectively within a multi-disciplinary team environment will be highly regarded.

Compensation and Benefits

We offer a competitive salary range of USD 80,000 โ€“ 100,000 annually, commensurate with experience and qualifications. In addition to a robust compensation package, team members will also enjoy a comprehensive benefits package, which includes health, dental, and vision insurance, paid time off, and access to ongoing professional development opportunities.

Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing talent and providing opportunities for career advancement. As a LCSW within our organization, you will have access to specialized training, workshops, and conferences that not only enhance your skills but also pave the way for leadership roles within the company.

Why Join Our Team

If you are looking to make a meaningful impact in the lives of individuals during one of the most significant times in their lives, and are passionate about providing compassionate care in a supportive environment, we invite you to apply. Join Gotham Enterprises Ltd and be part of a dedicated team that values empathy, professionalism, and innovation.

Application Information

Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and passion for hospice social work. We look forward to reviewing your application and potentially welcoming you to our team!