Xometry is seeking an experienced and charismatic Senior Solutions Engineer - Automotive Production for a critical customer-facing role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the automotive and production engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.
This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the automotive industry, this could be the right role for you.
Responsibilities:
- Customer Engagement and Sales:
- Partner with Account Executives to drive account growth and retention
- Discover, illuminate, digest, organize and execute major projects.ย
- Join Account Executives in onsite visits with customers when appropriate
- Proactively identify and address potential manufacturing challenges (including DFM)
- Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
- Gather customer insights and feedback to inform sales strategies
- Pre-Sales Engineering:
- Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
- Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
- Provide project management and oversight on complex opportunities
- Fully own, from Discovery to Execution, 3-5 major projects
- Create, organize and demonstrate cost breakdowns and statement of work documents
Qualifications:
- 10+ years of relevant experience in automotive manufacturing and program management roles
- A bachelor's degree in Mechanical Engineering or similar is required
- Experience using Xometry's services from a customer perspective. Partner perspective is a bonus
- Deep familiarity with the methods, materials, culture and products of organizations such as Lucid, Rivian, Tesla, Ford, GM and their suppliers/partners
- Strong understanding of manufacturing principles, including drawings and GDT
- Particularly strong experience in Injection Molding required.ย Stamping, Castings, Forgings and other common production methods are bonus
- Familiarity with ISO9001, IATF 16949, APQP/PPAP and other industry certifications and practices
- Excellent communication, interpersonal, and problem-solving skills.ย This must extend into remote/digital environments
- Ability to travel to customer and/or partner sites as needed.ย 25%-35% travel is typical
- Mountain or Pacific home time zone preferred
- Experience with CRM systems such as Salesforce
- Proficiency in Google Suite and Microsoft Office Suite
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