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Remote Diagnostic Engineer Jobs in Kansas (NOW HIRING)

NinjaOne

Senior Site Reliability Engineer

Kansas, KS · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Diagnose and resolve complex application and infrastructure issues * Participate in our 24x7 ...

PICTOR LABS INC

$89K - $123K/yr

Our solutions deliver diagnostic-quality results in minutes while preserving tissue samples for ... Remote US Company: Pictor Labs Employment Type: Full-time Responsibilities * Design, development ...

NinjaOne

Senior Software Engineer, Java (Backup)

Kansas, KS · Remote

$110K - $145K/yr

Excellent debugging and problem-solving skills, with the ability to diagnose complex issues across ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

ITW Avery Weigh-Tronix

Dillon Product Manager

Wichita, KS · Remote

$80K - $121K/yr

The Dillon Product Manager will partner with marketing and engineering teams to help design product ... Diagnostic logic development * Experience in technical position * Strong mechanical, software, or ...

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Remote Diagnostic Engineer information

What is a Remote Diagnostic Engineer?

A Remote Diagnostic Engineer is a technical professional who remotely monitors, diagnoses, and troubleshoots issues in equipment, systems, or software for clients or internal teams. They use specialized tools and software to access and analyze data from a distance, allowing them to identify problems and recommend solutions without being physically present. This role is common in industries such as IT, automotive, manufacturing, and healthcare, where minimizing downtime is critical. Remote Diagnostic Engineers play a key role in proactive maintenance, support, and ensuring smooth operations for organizations.

What are the typical challenges faced by a Remote Diagnostic Engineer when troubleshooting issues without physical access to equipment?

As a Remote Diagnostic Engineer, one of the main challenges is accurately diagnosing issues without being onsite. This requires strong communication skills to guide local staff through complex troubleshooting steps and a deep understanding of the equipment's systems to interpret data and logs remotely. You'll often collaborate closely with field technicians, IT teams, and customers to gather information and implement solutions, relying on remote monitoring tools and clear documentation. Overcoming time zone differences and ensuring clear, precise instructions are also important aspects of the role.

What is the difference between Remote Diagnostic Engineer vs Field Service Technician?

AspectRemote Diagnostic Engineer
CredentialsTypically requires engineering degree, certifications in diagnostics or electronics
Work EnvironmentPrimarily remote, using software tools to diagnose issues
Industry UsageCommon in tech, manufacturing, and electronics industries
Job FocusAnalyzing data, troubleshooting remotely, providing solutions

Remote Diagnostic Engineers focus on diagnosing issues remotely using software tools, while Field Service Technicians perform on-site repairs and maintenance. Both roles require technical skills, but their work environments and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a Remote Diagnostic Engineer, and why are they important?

To thrive as a Remote Diagnostic Engineer, you need strong analytical skills, a solid understanding of network and system diagnostics, and a relevant degree in engineering or computer science. Familiarity with diagnostic tools, remote troubleshooting platforms, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Excellent problem-solving abilities, effective communication, and customer service orientation are crucial soft skills for this role. These competencies ensure timely and accurate resolution of technical issues, minimizing downtime and enhancing client satisfaction.
What are popular job titles related to Remote Diagnostic Engineer jobs in Kansas? For Remote Diagnostic Engineer jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Diagnostic Engineer jobs in Kansas look for? The top searched job categories for Remote Diagnostic Engineer jobs in Kansas are:
What cities in Kansas are hiring for Remote Diagnostic Engineer jobs? Cities in Kansas with the most Remote Diagnostic Engineer job openings:
Remote Diagnostic Engineer jobs near you
Infographic showing various Remote Diagnostic Engineer job openings in Kansas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Senior Site Reliability Engineer

NinjaOne

Kansas, KS • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS.  Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You’ll be Doing
  • Diagnose and resolve complex application and infrastructure issues
  • Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
  • Perform Root Cause Analysis (RCA) and provide recommendations for application teams
  • Improve availability and reduce customer impact using Industry best observability tools
  • Ensure best-practice and security-minded architecture by influencing design decisions
  • Create and maintain technical documentation and SOP’s
  • Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure.
  • Other duties as needed
About You
  • 10+ years’ experience in DevOps and/or Site Reliability Engineering roles
  • 3+ years' experience with an object-oriented language (preferably Java, .NET or C++)
  • Intermediate+ level Linux administration, scripting, and troubleshooting
  • Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
  • Comprehensive experience with AWS (Amazon Web Services) and its core capabilities(VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
  • Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus.
  • Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
  • Passionate about automation, security, and self-service environments/portals
  • Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
  • Effective communication skills, both verbal and written.
About Us 
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love 
We are a collaborative, kind, and curious community. 
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $160,000 - $240,000 per year.
For roles based in New York, the base salary hiring range for this position is $160,000 - $240,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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