Calgary, AB · On-site +1
Remote Desktop Services * Firewalls and network infrastructure * Cloud services * Mobile devices Just as important as your technical skills are your communication and people skills . Certifications ...
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Calgary, AB · On-site +1
Remote Desktop Services * Firewalls and network infrastructure * Cloud services * Mobile devices Just as important as your technical skills are your communication and people skills . Certifications ...
Knowledge of Windows Server operating systems, familiarity with desktop computer and server ... Position is primarily remote, however some travel may be required of this position (up to 20%
Knowledge of Windows Server operating systems, familiarity with desktop computer and server ... Position is primarily remote, however some travel may be required of this position (up to 20%
Calgary, AB · On-site +1
CA$42.12 - CA$56.86/hr
Specifically, you will work on a team to support Citrix Virtual Apps and Desktops, Microsoft AppV ... Additionally, this position is eligible for Hybrid/Remote work within the province of Alberta. If ...
Calgary, AB · On-site +1
CA$42.12 - CA$56.86/hr
Specifically, you will work on a team to support Citrix Virtual Apps and Desktops, Microsoft AppV ... Additionally, this position is eligible for Hybrid/Remote work within the province of Alberta. If ...
A Remote Desktop professional’s daily work often involves responding to remote support tickets, diagnosing and troubleshooting technical issues on end-user devices, and configuring or updating software remotely. You might assist users with connectivity problems, resolve software installation or update issues, and help maintain system security protocols. Collaboration with other IT team members, escalating complex issues, and documenting solutions are also part of the day-to-day routine. This variety not only keeps the role dynamic but also provides valuable technical exposure and opportunities for skill development.
A Remote Desktop job involves providing technical support and troubleshooting for users who access computers or networks remotely. Professionals in this role assist with software installation, network connectivity, security configurations, and system performance issues. They often use remote access tools to diagnose and resolve problems without being physically present. These jobs are common in IT support, helpdesk roles, and system administration. Strong problem-solving skills and knowledge of operating systems and networking are essential for success in this field.
To thrive as a Remote Desktop professional, you need a solid understanding of Windows and/or Mac operating systems, remote desktop protocols, networking basics, and troubleshooting skills, commonly supported by a degree in IT or a related certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as Microsoft Remote Desktop Services, TeamViewer, or AnyDesk is frequently required. Strong customer service orientation, clear verbal and written communication, and patience are essential soft skills for this role. Together, these skills ensure efficient remote support, minimized downtime, and positive end-user experiences.
Full-time
Posted 3 days ago
Are you passionate about IT and helping people get the most from their technology?
Do you want to work in a highly collaborative environment where you’re constantly learning and growing, backed by a team that supports you?
Do you thrive in a fast-paced setting where you can have fun, solve problems, and make a real impact every day?
If so, we’d love to hear from you.
Core ResponsibilitiesAt Bulletproof IT, your number one priority will always be simple:
Help people get their jobs done with technology.
In this role, you will:
We’re growing steadily and looking for someone who has experience supporting:
Just as important as your technical skills are your communication and people skills. Certifications and formal education are an asset, but we value the right experience, attitude, and approach just as much.
This Role Is a Great Fit If You:Based in Calgary with a second office in Red Deer, Bulletproof IT has been delivering high-quality IT solutions to small and mid-sized businesses across Alberta for over 30 years.
We’re proud of what we’ve built—and even more excited about where we’re going.
