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Remote Desktop Support Jobs in Valley Stream, NY

1 point system

Senior Desktop Engineer

New York, NY · Remote

Deploying, administering, and supporting enterprise server and endpoint infrastructure. Configuring and managing tools like Windows Autopilot for zero-touch provisioning. Handling application ...

Macmillan

Technical Analyst (Contractor)

Manhattan, NY · Remote

$28 - $35/hr

Provide remote technical assistance using remote support tools to diagnose and resolve user issues. * Support endpoint devices, including desktops, laptops, mobile devices, printers, monitors ...

HSS Careers

Remote Sales Specialist

Brooklyn, NY · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Valley Stream, NY

Remote Desktop Support information

See Valley Stream, NY salary details

$10

$28

$47

How much do remote desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote desktop support in Valley Stream, NY is $28.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Valley Stream, NY?

The most popular types of Desktop Support jobs in Valley Stream, NY are:

What job categories do people searching Remote Desktop Support jobs in Valley Stream, NY look for?

The top searched job categories for Remote Desktop Support jobs in Valley Stream, NY are:

What cities near Valley Stream, NY are hiring for Remote Desktop Support jobs?

Cities near Valley Stream, NY with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Valley Stream, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,742 per year, or $28.2 per hour.

Senior Desktop Engineer

1 point system

New York, NY • Remote

Contractor

Re-posted 14 days ago

Job description

Modern device management using Microsoft Intune and Autopilot (no SCCM)

Application packaging and scripting for automated deployment

Vulnerability remediation using Qualys

Intune policy configuration and device lifecycle management

Must be senior-level with deep hands-on Intune experience

Responsibilities:

Managing and optimizing device management and security policies through Microsoft Intune.

Deploying, administering, and supporting enterprise server and endpoint infrastructure.

Configuring and managing tools like Windows Autopilot for zero-touch provisioning.

Handling application packaging, software distribution, and patch management.

Developing and enforcing security and compliance policies, including Conditional Access and device encryption.

Using PowerShell and other scripting languages to automate tasks, deployments, and configurations.

Collaborating with IT teams to implement security policies and troubleshoot issues.

Providing end-user support and technical documentation for new or existing services.

Qualifications:

Bachelor’s Degree plus 9 years of experience.

Deep experience with Microsoft Intune and MECM (SCCM).

Proficiency in PowerShell scripting for automation.

Strong knowledge of Azure AD, M365 services, and Group Policy.

Familiarity with modern security practices like MFA and Conditional Access.

Strong problem-solving and troubleshooting skills.

Effective communication and collaboration abilities.

Experience in system administration or engineering roles.

Experience with cross-platform device management (Windows, macOS, iOS, Android) is often required. 
These roles are crucial for ensuring the security and efficiency of an organization's devices and applications, and the successful candidate will be well-versed in the latest technologies and practices in the field of IT.