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Remote Desktop Support Jobs in Nottingham, MD (NOW HIRING)

Welo Data

English AI Maps Trainer

Baltimore, MD · Remote

$20.30/hr

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

DVSport

Replay Technical Support Specialist

Baltimore, MD · Remote

$45K - $55K/yr

Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software ...

ABB

VFD Technical Support Specialist

Baltimore, MD · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Mondo

QA Analyst

Baltimore, MD · Remote

$55 - $58/hr

Remote (EST Hours) Start Date Is: ASAP Duration: 4-Month Contract (Potential Extension ... Support CI/CD improvements as the team moves toward more frequent application releases. * Adapt ...

XACT

Customer Service Specialist - MD

Baltimore, MD · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

Provide on-site technical support on covered Ciena products. Provide on-call support evenings and weekends for critical events. Establish and maintain a strong technical support relationship with ...

XACT

Customer Service Specialist - MD

Baltimore, MD · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... support from your secure home office. We aim to delight every customer every day. As a Customer ...

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Showing results 21-32

All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Nottingham, MD

Remote Desktop Support information

See Nottingham, MD salary details

$10

$26

$45

How much do remote desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote desktop support in Nottingham, MD is $26.87, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $30.62 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Nottingham, MD?

The most popular types of Desktop Support jobs in Nottingham, MD are:

What job categories do people searching Remote Desktop Support jobs in Nottingham, MD look for?

The top searched job categories for Remote Desktop Support jobs in Nottingham, MD are:

What cities near Nottingham, MD are hiring for Remote Desktop Support jobs?

Cities near Nottingham, MD with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you

English AI Maps Trainer

Welo Data

Baltimore, MD • Remote

$20.30/hr

Part-time

Posted 7 days ago

Job description

Job Description:

What if your knowledge English language could help improve the AI.  
   

WHAT YOU’LL DO  

  • Evaluate the aesthetic quality, readability, and overall polish of digital map designs.
  • Assess user-focused elements like viewport framing, geospatial accuracy, and content relevance.
  • Review personalized location recommendations to ensure relevance and helpfulness.
  • Follow strict project instructions and complete tasks accurately, including tagging specific issues (e.g., “Icons not properly masked,” “Labels too small”).
     

YOU ARE A FIT IF YOU…  

  • Have an eye for artistic detail and intuitive design
  • Think critically about spatial accuracy, relevance, and context
  • Care about delivering polished and helpful digital experiences
     

Requirements: 

  • To be located and have the right to work in the United States.
  • An existing, actively used Gmail account with prior usage history on Google Maps.
  • Participation is limited to maximum three project rounds. Please note that the task request will be dynamic and we will be providing you with a heads-up as soon as possible once there is a project round available for you.

PROJECT DETAILS  

·       Job Title: Maps Visual Design Relevance Evaluator - English (US)

·       Contract type: Freelance

·       Hourly rate: US$20.30

·       Language: English (US)

·       Location: Remote

·       Estimated volume: 8 - 10 hours

·       Start date: The project runs on a weekly basis. Eligible candidates will be added to a pool of certified raters and contacted at least 48 hours before kickoff.

Please note

  • This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation.
  • A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported. 

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Working at Welo Data

What to expect from working at Welo Data

From Welo Data

About Welo Data, in their own words

From Welo Data

Welo Data is a global AI data services company powering the next generation of AI. We build, annotate, and validate the training datasets that make AI models accurate, safe, and ready for the real world — across languages, cultures, and domains.

Our team of experts spans the globe, combining deep technical knowledge with a human-centered approach. If you want your work to shape how AI understands the world, you'll find your place here.

Diversity and inclusion statement

From Welo Data

Our Strength is derived from Winning Together. Welo Data is unequivocally committed to developing and fostering a workplace and organizational culture that values the diversity of thought and perspective delivered by a diverse global workforce operating within an inclusive organization.