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Remote Desktop Support Jobs in Duluth, GA (NOW HIRING)

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... Qualifications * 3-5 years of experience in IT support, help desk, desktop support, or a related ...

Trimble

Technical Customer Support Professional

Atlanta, GA · On-site +1

$78K - $107K/yr

Provide expert-level troubleshooting via phone, email, online forums, and live remote desktop ... support teams. * Log Review & Diagnosis: Analyze application and system logs to diagnose, address ...

CNR Technologies

Senior Systems Engineer

Woodstock, GA · Remote

$80K - $110K/yr

Coordinate remote troubleshooting efforts during critical incidents and high-priority support ... DHCP * DNS * Remote Desktop Services (RDS) * Group Policy * Certificate Services * Strong ...

Aylo Health

Radiologist- Part-Time Remote

Marietta, GA · Remote

$303K - $379K/yr

Technology Support: Company-provided laptop with docking station or desktop. * Efficient Workflow: Web-based OnePacs system * Team-Oriented Environment with emphasize on collaboration

AO Globe Life

Fully Remote Entry Level

Atlanta, GA · On-site +1

$90K - $120K/yr

Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides ... As a remote-first company, AO Globe Life focuses on service, stability, and opportunity-empowering ...

HSS Careers

Remote Insurance Agent

Duluth, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Insurance Agent

Alpharetta, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Woodstock, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Insurance Agent

Tucker, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Duluth, GA

Remote Desktop Support information

See Duluth, GA salary details

$9

$24

$42

How much do remote desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote desktop support in Duluth, GA is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.32 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What job categories do people searching Remote Desktop Support jobs in Duluth, GA look for?

The top searched job categories for Remote Desktop Support jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Remote Desktop Support jobs?

Cities near Duluth, GA with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Duluth, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,682 per year, or $24.8 per hour.

End User Support (Desktop Technician)

AmeriSave Mortgage Corp.

Atlanta, GA • On-site, Remote

$26 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.
Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.
At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together!
What we're looking for:
AmeriSave is currently hiring an End User Support professional to join our IT team. The ideal candidate is someone who is driven and passionate about playing a key role in our company's growth. Candidates must be detail oriented with strong written and verbal communication skills.
What You'll Do:
  • Diagnose and resolve technical hardware and software issues.
  • Track and route problems and requests and document resolutions.
  • Desktop hardware and software maintenance and support.
  • Scanner, printer and other peripheral maintenance and support.
  • Maintain inventory of IT applications/software.
  • Test and deploy software and updates to all internal/WFH desktops as well as virtual desktop environments.
  • Remediate vulnerabilities in physical and virtual desktop environments.

What You'll Need:
  • Bachelor's degree preferred or 2+ years of relevant experience
  • Skilled End User Support Technician with at least 5 years of experience.
  • Strong knowledge of Windows 11, and Microsoft Office 365 suite
  • Has extensive experience with internal IT support and onboarding new hires.
  • Experience setting up and configuring with network printers
  • Knowledge working with IT ticketing systems.
  • Preferred knowledge of vulnerability management and remediation.
  • Azure and Intune experience
  • Active Directory experience
  • Hardware and software applications support
  • Excellent written and verbal skills
  • Must be a self-starter who is able to work online or offline hours independently and with minimal or no supervision
  • Time management skills
  • Ability to work under pressure
  • Strong problem solving and analytical skills
  • Strong organizational skills, occasional remote work
  • High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **
Compensation:
The hourly rate for this position is $26 - $29.
Benefits:
• 401(k)
• Dental insurance
• Disability insurance
• Employee discounts
• Health insurance
• Life insurance
• Paid time off
• 12 paid holidays per year
• Paid training
• Referral program
• Vision insurance
Supplemental pay types:
• Bonus
• Referral bonuses
AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here: www.amerisave.com/privacy-policy
AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/
When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

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