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Remote Desktop Support Engineer Jobs in Beaufort, SC

Senior Solutions Engineer (Hybrid)

Bluffton, SC · On-site +1

$51.50 - $66.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Delivers support in the ways that are most useful to our customers and addresses their needs with ...

Remote Desktop Support Engineer information

See Beaufort, SC salary details

$9

$24

$41

How much do remote desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support engineer in Beaufort, SC is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $28.03 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What are popular job titles related to Remote Desktop Support Engineer jobs in Beaufort, SC?

For Remote Desktop Support Engineer jobs in Beaufort, SC, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Beaufort, SC look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Beaufort, SC are:

What cities near Beaufort, SC are hiring for Remote Desktop Support Engineer jobs?

Cities near Beaufort, SC with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Beaufort, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,127 per year, or $24.6 per hour.

Supply Engineering Team Lead

Crystalia Glass

Early Branch, SC • On-site, Remote

Full-time

PTO

Re-posted 2 days ago


Job description

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process-from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S.

As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team.

The Role

The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers.

Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.

The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.

Responsibilities1. Procurement operations
  • Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.
  • Plan inventory levels and forecast procurement needs.
  • Review technical drawings and specifications to prepare accurate material lists.
  • Verify dimensions, finishes, and quality requirements before placing orders.
  • Track engineering documentation and procurement changes throughout the project lifecycle.
  • Ensure procurement documentation and component orders are completed before production and container arrivals.
2. Supplier management
  • Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia.
  • Negotiate pricing, payment terms, and delivery schedules.
  • Manage purchasing activities for production, warehouse, and installation operations.
  • Monitor supplier performance and resolve quality, logistics, and delivery issues.
  • Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.
3. Cross-functional collaboration
  • Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.
  • Support engineering changes, material substitutions, and procurement planning.
  • Provide procurement expertise, material recommendations, and pricing information for projects.
  • Ensure purchased materials meet project specifications and technical documentation.
4. Team leadership
  • Lead, mentor, and develop a team of four Supply Engineers.
  • Assign tasks, prioritize workloads, and monitor project deadlines.
  • Conduct regular one-on-one meetings and provide coaching and performance feedback.
  • Review procurement documentation, material lists, and purchase orders prepared by the team.
  • Support engineers with complex sourcing challenges and supplier escalations.
  • Coordinate procurement activities with internal stakeholders across departments.
  • Drive continuous improvement initiatives and optimize procurement workflows.
  • Report progress, risks, and operational updates to the Chief Technical Officer.

Requirements

  • 3+ years of experience as a Procurement Engineer, Supply Engineer, or in a similar engineering procurement role on the US market.
  • Previous people management or team leadership experience.
  • Experience working with suppliers across international markets, including the United States, Europe, the Middle East, and Asia.
  • Experience with procurement, sourcing, and import/export of engineering or production materials.
  • Ability to read and interpret technical drawings and engineering documentation.
  • Proficiency in AutoCAD.
  • Proficiency in Microsoft Office, Google Workspace, and PDF tools.
  • Experience working with task management systems such as ClickUp or similar.
  • Fluent English is a must.
  • Fluent Russian will be a plus.
Personal qualities
  • Confident and proactive leader.
  • Strong organizational and multitasking skills.
  • Excellent communication and stakeholder management skills.
  • Strong problem-solving and decision-making abilities.
  • High level of ownership and accountability.
  • Ability to work effectively in a fast-paced environment.
Work Location
  • Remote or On-site
  • Monday-Friday.
  • Working hours: 8:30 AM - 5:00 PM.

Benefits

  • Competitive salary based on experience.
  • Paid Time Off:
    1. 5 paid vacation days during the first year.
    2. 15 paid vacation days annually starting from the second year.
    3. Paid Sick Leave: 5 days per year.
    4. Protected Time Off: 32 hours per year.
Why Join Crystalia Glass
  • Join a growing U.S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects.
  • Take ownership of a key operational function and help shape procurement processes as the company continues to scale.
  • Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.
  • Work closely with executive leadership and have the opportunity to influence decisions and process improvements.
  • Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.
  • Work on complex, high-quality custom projects for customers across the United States.
  • Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia.
  • Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.