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Remote Data Entry Associate Jobs in Birmingham, AL

Soft source inc

Customer service representative

Birmingham, AL · Remote

$16.50 - $22.25/hr

Data Entry * Order Processing * Customer Retention * Complaint Resolution * Attention to Detail ... Remote Communication * Product Knowledge * Empathy * Decision Making * Process Improvement What We ...

Garver

Bridge Inspection Team Leader

Birmingham, AL · On-site +1

A remote or hybrid remote work arrangement is negotiable. This position will work with our in-house ... Bridge Inspection Data Entry * Field work, which can include carrying ladders and gear, working at ...

PNC Bank

Insurance Associate - Midland

Birmingham, AL · On-site +1

This position may be eligible for remote work in select geographic locations, subject to approval ... Property Data Analysis, Regulatory Environment - Financial Services, Risk Assessment Work ...

Aprio

Senior Tax Associate - Affordable Housing

Birmingham, AL · On-site +1

$76K - $94K/yr

... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ... If you would like more information about how your data is processed, please contact us. apply for ...

micro1 AI

Corporate M&A Associate

Birmingham, AL · Remote

$90 - $130/hr

Remote We are seeking seasoned M&A attorneys for a part-time role at the forefront of legal AI ... Collaborate with product and research teams to refine data, guidelines, and best practices for AI ...

DataAnnotation

M&A Associate - AI Trainer

Birmingham, AL · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises ...

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Remote Data Entry Associate information

See Birmingham, AL salary details

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$28

How much do remote data entry associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote data entry associate in Birmingham, AL is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote data entry associates and how can they be managed effectively?

Remote Data Entry Associates often encounter challenges such as maintaining accuracy while entering large volumes of data, managing distractions in a home environment, and staying organized without in-person supervision. To manage these effectively, it's important to establish a dedicated workspace, use productivity tools or checklists to track progress, and regularly double-check entries for errors. Communicating proactively with supervisors and team members also helps in clarifying tasks and resolving any issues promptly.

What are the key skills and qualifications needed to thrive as a remote data entry associate?

To thrive as a Remote Data Entry Associate, you need strong attention to detail, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with spreadsheet software like Microsoft Excel, data management systems, and sometimes basic knowledge of CRM platforms is typically required. Excellent time management, self-motivation, and clear written communication are standout soft skills in this remote role. These abilities ensure data accuracy, efficiency, and reliable performance when working independently from home.

What is a remote data entry associate?

Remote Data Entry Associates are professionals who input, update, and manage data for organizations while working from a remote location, typically from home. They handle various types of data, such as customer information, sales records, or inventory lists, using computer software and databases. Strong attention to detail, accuracy, and good typing skills are essential for this role. Remote Data Entry Associates often communicate with team members and supervisors online to ensure data quality and meet deadlines.
What are the most commonly searched types of Remote Data Entry jobs in Birmingham, AL? The most popular types of Remote Data Entry jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Remote Data Entry Associate jobs? Cities near Birmingham, AL with the most Remote Data Entry Associate job openings:
Remote Data Entry Associate jobs near you
Infographic showing various Remote Data Entry Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Customer service representative

Soft source inc

Birmingham, AL • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Job Description – Remote Customer Service RepresentativePosition Summary

We are seeking a customer-focused Remote Customer Service Representative to provide exceptional support to customers through phone, email, chat, and other digital communication channels. The ideal candidate is an excellent communicator with strong problem-solving skills, a positive attitude, and the ability to deliver outstanding customer experiences while working in a remote environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, and other communication channels in a timely and professional manner.

  • Resolve customer issues, complaints, and service requests while ensuring a positive customer experience.

  • Provide accurate information about products, services, policies, and account-related inquiries.

  • Document customer interactions, updates, and resolutions within the CRM system.

  • Process orders, returns, exchanges, cancellations, and account updates accurately.

  • Escalate complex issues to the appropriate department while maintaining ownership of customer concerns.

  • Follow established service standards, workflows, and company policies.

  • Monitor customer satisfaction and identify opportunities to improve the overall customer experience.

  • Collaborate with cross-functional teams to resolve customer issues efficiently.

  • Meet or exceed key performance indicators (KPIs) including response time, resolution time, customer satisfaction (CSAT), and quality metrics.

  • Participate in training sessions and stay current on product knowledge and company updates.

  • Maintain confidentiality of customer information and comply with company security policies.

  • Support continuous process improvement initiatives to enhance service quality and operational efficiency.

Required Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.

  • 1–3 years of customer service, call center, help desk, or client support experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal, problem-solving, and conflict-resolution abilities.

  • Ability to work independently in a remote environment while managing multiple tasks.

  • Strong organizational skills with high attention to detail.

  • Comfortable learning new systems and technologies.

Preferred Qualifications

  • Experience supporting customers in a remote or virtual environment.

  • Experience using CRM and customer support platforms.

  • Bilingual or multilingual communication skills are a plus.

  • Experience in e-commerce, SaaS, healthcare, financial services, or technology industries.

Technical Skills

  • Zendesk

  • Salesforce Service Cloud

  • HubSpot CRM

  • Freshdesk

  • Intercom

  • Microsoft Office 365

  • Google Workspace

  • Slack

  • Microsoft Teams

  • Zoom

  • RingCentral

  • Five9

  • Aircall

  • Jira

  • Confluence

Core Competencies

  • Customer Service Excellence

  • Customer Relationship Management (CRM)

  • Problem Solving

  • Conflict Resolution

  • Active Listening

  • Verbal & Written Communication

  • Multitasking

  • Time Management

  • Data Entry

  • Order Processing

  • Customer Retention

  • Complaint Resolution

  • Attention to Detail

  • Adaptability

  • Team Collaboration

  • Remote Communication

  • Product Knowledge

  • Empathy

  • Decision Making

  • Process Improvement

What We Offer

  • Fully remote work environment

  • Competitive salary and performance incentives

  • Health, dental, and vision insurance

  • Paid time off and company holidays

  • Home office support (where applicable)

  • Paid training and professional development

  • Collaborative, inclusive, and supportive team culture

  • Opportunities for career growth and advancement