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Remote Data Center Operations Analyst Jobs in Wichita, KS

Application Analyst

Wichita, KS · On-site +1

$61K - $108K/yr

Salary: $61,184.00 - $108,785.00 Annually Location : City of Wichita - City Hall, KS Job Type: Full-time Remote Employment: Remote Optional Job Number: Application Analyst Department: Information

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer

Accounts Receivable Analyst

Wichita, KS · Remote

$21.50 - $27.25/hr

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Accounts Receivable Analyst, you will have the ability to share new ideas

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We

Remote IT Operations Specialist Part-time, Hiring from Utah, Idaho, Wyoming, Arizona, Kansas, and Florida only LedgerGurus is looking to hire a part-time remote IT Operations Specialist . Are you

Epic Research & Genomics Sr. Consultant Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Research & Genomics Sr.

Project Overview We are currently hiring AI/ML Data Contributors to support a range of active and upcoming projects across the United States. In this role, you will participate in tasks that help

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer

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Showing results 1-20

Remote Data Center Operations Analyst information

See Wichita, KS salary details

$30.4K

$73.9K

$121.7K

How much do remote data center operations analyst jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote data center operations analyst in Wichita, KS is $73,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $86,800.00 per year, depending on experience, location, and employer.
What are popular job titles related to Remote Data Center Operations Analyst jobs in Wichita, KS? For Remote Data Center Operations Analyst jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Remote Data Center Operations Analyst jobs in Wichita, KS look for? The top searched job categories for Remote Data Center Operations Analyst jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Remote Data Center Operations Analyst jobs? Cities near Wichita, KS with the most Remote Data Center Operations Analyst job openings:
Infographic showing various Remote Data Center Operations Analyst job openings in Wichita, KS as of July 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 9% Part Time, 1% Temporary, and 6% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $73,930 per year, or $35.5 per hour.
Experienced Call Center Client Services Manager

Experienced Call Center Client Services Manager

MCI Careers

Wichita, KS • Remote

Full-time

Posted 28 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an Experienced Client Services Manager to manage client relationships and ensure consistent service delivery within our contact center. You will act as the primary point of contact, oversee SLAs and KPIs, and work with internal teams to resolve issues and drive improvements.

The ideal candidate has experience in client services within a BPO, strong communication skills, and the ability to manage multiple accounts while delivering data-driven insights and supporting account growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Conduct regular business reviews and performance presentations.
  • Monitor service delivery and ensure adherence to SLAs and KPIs.
  • Collaborate with operations, QA, and training teams to resolve issues.
  • Identify opportunities for account growth and service improvement.
  • Manage client onboarding, transitions, and change requests.
  • Track and report on client satisfaction and feedback.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3+ years of experience in client services or account management in a BPO.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts.
  • Bachelor’s degree in Business, Communications, or a related field.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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