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Remote Data Center Operations Analyst Jobs in Wichita, KS

Track and analyze team and individual performance to identify trends and improvement areas ... Serve as a subject matter expert on client-specific operations. * Manage remote team members as ...

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Track and analyze team and individual performance to identify trends and improvement areas ... Serve as a subject matter expert on client-specific operations. * Manage remote team members as ...

Track and analyze team and individual performance to identify trends and improvement areas ... Serve as a subject matter expert on client-specific operations. * Manage remote team members as ...

Participate in remote assignments or attend on-site sessions when required * Follow project ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

Data Analysis Tutor

Wichita, KS · Remote

$18 - $40/hr

Emphasizes practical analytical skills and connects data analysis to marketing, operations, finance, and strategic business decisions. * Curriculum Awareness & Adaptive Instruction: Familiar with ...

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons ...

You will work alongside Guidant sister companies in arc flash analysis, infrared thermography, and ... Data center or mission-critical facility experience * - Standby power, UPS, ATS, or redundant ...

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Remote Data Center Operations Analyst information

See Wichita, KS salary details

$30.4K

$73.9K

$121.7K

How much do remote data center operations analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote data center operations analyst in Wichita, KS is $73,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $86,800.00 per year, depending on experience, location, and employer.

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For Remote Data Center Operations Analyst jobs in Wichita, KS, the most frequently searched job titles are:

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Cities near Wichita, KS with the most Remote Data Center Operations Analyst job openings:

Infographic showing various Remote Data Center Operations Analyst job openings in Wichita, KS as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,930 per year, or $35.5 per hour.

Experienced Call Center Client Services Manager

MCI Careers

Wichita, KS • Remote

Full-time

Re-posted 24 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an Experienced Client Services Manager to manage client relationships and ensure consistent service delivery within our contact center. You will act as the primary point of contact, oversee SLAs and KPIs, and work with internal teams to resolve issues and drive improvements.

The ideal candidate has experience in client services within a BPO, strong communication skills, and the ability to manage multiple accounts while delivering data-driven insights and supporting account growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Conduct regular business reviews and performance presentations.
  • Monitor service delivery and ensure adherence to SLAs and KPIs.
  • Collaborate with operations, QA, and training teams to resolve issues.
  • Identify opportunities for account growth and service improvement.
  • Manage client onboarding, transitions, and change requests.
  • Track and report on client satisfaction and feedback.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3+ years of experience in client services or account management in a BPO.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts.
  • Bachelor’s degree in Business, Communications, or a related field.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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