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Remote Cvs Customer Service Jobs in Rutherford, NJ

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We're primarily a remote company so you've already seen our/your office. If you want to work with ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

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All JobsRemote Cvs Customer Service JobsRemote Cvs Customer Service Jobs in Rutherford, NJ

Remote Cvs Customer Service information

See Rutherford, NJ salary details

$10

$19

$27

How much do remote cvs customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote cvs customer service in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is a Remote CVS Customer Service job?

A Remote CVS Customer Service job involves assisting customers via phone, chat, or email from a home-based location. Responsibilities typically include answering questions about prescriptions, insurance claims, account issues, and CVS services. Agents must provide excellent customer support while following company policies and maintaining confidentiality. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role. Training is usually provided to ensure employees can effectively assist customers.

Are CVS remote jobs legit?

CVS Customer Service remote jobs are legitimate positions offered by a well-known healthcare retailer. These roles typically involve handling customer inquiries via phone or online chat and may require basic computer skills and a quiet work environment. Applicants should verify job postings directly on CVS's official careers website to avoid scams.

What are the typical daily responsibilities of a Remote CVS Customer Service representative?

As a Remote CVS Customer Service representative, your main daily responsibilities include responding to customer inquiries via phone, email, or chat, assisting with prescription orders, addressing billing questions, and resolving product or service concerns. You'll be expected to use various software platforms to document interactions and track issues. Collaboration with pharmacists and other CVS departments may be required for complex cases or escalations. Regular performance metrics, such as call resolution times and customer satisfaction scores, help guide your daily priorities and provide opportunities for feedback and growth. This dynamic role is well-suited for individuals who enjoy helping others and thrive in a remote setting.

What are the qualifications for CVS remote jobs?

CVS remote customer service jobs typically require high school diploma or equivalent, strong communication skills, and computer proficiency. Prior experience in customer service and familiarity with pharmacy or healthcare systems can be advantageous, and candidates often need reliable internet and a quiet work environment.

What is the salary range for CVS remote jobs?

Remote CVS customer service positions typically offer salaries ranging from $12 to $20 per hour, depending on experience, location, and specific role requirements. Some roles may also include benefits such as health insurance and flexible schedules.

How often does CVS hire for remote positions?

CVS Customer Service remote positions are typically posted as openings become available, which can vary throughout the year. The company regularly updates its careers page, and hiring frequency depends on staffing needs and seasonal demand.

What are the key skills and qualifications needed to thrive in the Remote Cvs Customer Service position, and why are they important?

Success as a Remote CVS Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer service—often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and basic computer applications is typically important for effective performance in this virtual environment. Outstanding representatives also demonstrate patience, empathy, active listening, and the ability to manage stress. These competencies enable team members to deliver a consistent, positive customer experience and efficiently resolve issues from a remote setting.

What job categories do people searching Remote Cvs Customer Service jobs in Rutherford, NJ look for? The top searched job categories for Remote Cvs Customer Service jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Remote Cvs Customer Service jobs? Cities near Rutherford, NJ with the most Remote Cvs Customer Service job openings:
Remote Cvs Customer Service jobs near you
100% Remote Bilingual Customer Service Representatives

100% Remote Bilingual Customer Service Representatives

PRIDE Healthcare

Newark, NJ • Remote

$19/hr

Contractor

Medical, Dental, Vision

Posted 5 days ago

Job description

Location: Remote (United States)

Job Type: W2 Contract (6 Months with Potential Extension or Conversion)

Pay Rate: $19.00 per Hour

Schedule: 40 Hours per Week | Sunday–Saturday | Any Shift Between 6:00 AM – 11:00 PM EST

Training: Monday–Friday, 8:00 AM – 5:00 PM (4 Weeks)

Nesting Period: Monday–Friday, 8:00 AM – 5:00 PM (3 Weeks)

Start Date: 07/27

Position Overview

Pride Health is seeking a Bilingual Customer Service Representative to support patients in scheduling healthcare appointments and navigating services. This fully remote position requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced call center environment while utilizing EPIC and other workflow tools.

Key Responsibilities

· Provide professional telephone-based customer service to patients and community members.

· Schedule, reschedule, and coordinate medical appointments accurately and efficiently.

· Utilize EPIC and internal systems to document and update patient information.

· Follow established workflows, policies, and procedures to ensure quality and compliance.

· Maintain accurate data entry and documentation standards.

· Adhere to assigned schedules, attendance requirements, and performance metrics.

· Collaborate with team members and leadership to support operational goals.

· Assist callers with appointment-related inquiries and direct them to appropriate resources when needed.

Required Qualifications

· Minimum of 1 year of customer service experience.

· Strong verbal and written communication skills.

· Excellent attention to detail and data entry accuracy.

· Ability to follow workflows, directions, and schedules consistently.

· Friendly, compassionate, and patient-focused approach to customer interactions.

· Ability to work a flexible schedule, including weekends, between 6:00 AM and 11:00 PM EST.

· Reliable internet connection and dedicated remote work environment.

· Bilingual in English and Spanish.

· Experience scheduling medical appointments.

· Previous healthcare, hospital, clinic, or medical office experience.

· Experience using EPIC or other Electronic Medical Record (EMR) systems.

· Call center or contact center experience.

Interested? Apply now!

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Company Description

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
PRIDE Health logo

About PRIDE Health

Sourced by ZipRecruiter

PRIDE Health is the minority-owned healthcare recruitment division of Pride Global--an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

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