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Remote Cvs Customer Service Jobs in Highlands Ranch, CO

Hire Connections

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Bilingual Customer Service Representative

Denver, CO · Remote

$20/hr

... to hire Bilingual Customer Service Representatives (English/Spanish) for a work-from-home ... While the role is fully remote after onboarding, company-provided equipment must be picked up in ...

HB Travels

Customer Care Specialist - Remote

Denver, CO · Remote

$17.50 - $23.25/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Getaway

Customer Representative

Aurora, CO · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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How much do remote cvs customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote cvs customer service in Highlands Ranch, CO is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a remote CVS customer service?

A Remote CVS Customer Service job involves assisting customers via phone, chat, or email from a home-based location. Responsibilities typically include answering questions about prescriptions, insurance claims, account issues, and CVS services. Agents must provide excellent customer support while following company policies and maintaining confidentiality. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role. Training is usually provided to ensure employees can effectively assist customers.

What are the typical daily responsibilities of a remote CVS customer service representative?

As a Remote CVS Customer Service representative, your main daily responsibilities include responding to customer inquiries via phone, email, or chat, assisting with prescription orders, addressing billing questions, and resolving product or service concerns. You'll be expected to use various software platforms to document interactions and track issues. Collaboration with pharmacists and other CVS departments may be required for complex cases or escalations. Regular performance metrics, such as call resolution times and customer satisfaction scores, help guide your daily priorities and provide opportunities for feedback and growth. This dynamic role is well-suited for individuals who enjoy helping others and thrive in a remote setting.

What are the key skills and qualifications needed to thrive in the remote CVS customer service position?

Success as a Remote CVS Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer service—often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and basic computer applications is typically important for effective performance in this virtual environment. Outstanding representatives also demonstrate patience, empathy, active listening, and the ability to manage stress. These competencies enable team members to deliver a consistent, positive customer experience and efficiently resolve issues from a remote setting.

Does CVS allow remote work?

CVS Customer Service roles often offer remote work options, especially for positions involving phone or online support. Candidates typically need strong communication skills and may require specific software or tools to perform their duties remotely.

What job categories do people searching Remote Cvs Customer Service jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Cvs Customer Service jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Cvs Customer Service jobs?

Cities near Highlands Ranch, CO with the most Remote Cvs Customer Service job openings:

Remote Cvs Customer Service jobs near you
Infographic showing various Remote Cvs Customer Service job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,037 per year, or $19.7 per hour.

Bilingual Customer Service Representative

Hire Connections

Denver, CO • Remote

$20/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

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Job description

Hire Connections is partnering with a Colorado-based organization to hire Bilingual Customer Service Representatives (English/Spanish) for a work-from-home assignment supporting a high-volume customer service environment.


This opportunity is limited to Colorado residents due to state-specific program requirements. While the role is fully remote after onboarding, company-provided equipment must be picked up in person from the client's Colorado office.


In this role, you will manage inbound customer calls in both English and Spanish, assisting customers with questions, account inquiries, application updates, and general service concerns. This position is ideal for individuals who are detail-oriented, comfortable handling back-to-back calls, and able to work independently while delivering exceptional customer service.


Responsibilities:

  • Handle inbound customer inquiries in both English and Spanish
  • Provide accurate information and assistance regarding programs, applications, and account-related questions
  • Assist customers with updates, changes, and general service requests
  • Accurately document customer interactions in internal systems
  • Utilize available tools and resources to research and resolve customer inquiries
  • Troubleshoot basic issues using established procedures
  • Conduct research to effectively resolve complex customer situations
  • Adhere to all applicable policies, procedures, and performance standards
  • Perform additional duties as assigned


Requirements & Qualifications:

  • Must be a resident of Colorado
  • Fluent in both English and Spanish (verbal and written communication)
  • Consistent attendance is required for training and a high-volume call environment
  • Minimum 1 year of call center experience with demonstrated job stability
  • Minimum 1 year of customer service experience (2-3 years preferred)
  • Strong computer skills, including Microsoft Office and the ability to learn new systems
  • Hardwired internet connection required (no WiFi)
  • Dedicated home office space with minimal distractions
  • Excellent verbal and written communication skills with strong phone etiquette
  • Ability to work efficiently in a fast-paced, evolving environment
  • Ability to handle sensitive and confidential information
  • Knowledge of the Colorado Benefits Management System (CBMS) is a plus
  • Demonstrated commitment to long-term assignments and reliability


Pay, Benefits, and Additional Information:

  • Pay: $21.00/hour
  • Employment Type: W2 through Hire Connections
  • Benefits: Health, Dental, and Vision insurance available upon meeting eligibility criteria; participation is optional
  • 401(k): Contract employees may elect to participate in Hire Connections' 401(k) plan after meeting eligibility requirements; participation is optional
  • Holiday Pay: Offered after eligibility criteria are met
  • Client Company-provided equipment
  • Comprehensive training and ongoing support provided

Company Description

HIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION.

With over 50 years of staffing experience and 20 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.