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Remote Cvs Customer Service Jobs in Oregon (NOW HIRING)

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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Remote Cvs Customer Service information

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$10

$19

$28

How much do remote cvs customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote cvs customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a remote CVS customer service?

A Remote CVS Customer Service job involves assisting customers via phone, chat, or email from a home-based location. Responsibilities typically include answering questions about prescriptions, insurance claims, account issues, and CVS services. Agents must provide excellent customer support while following company policies and maintaining confidentiality. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role. Training is usually provided to ensure employees can effectively assist customers.

What are the typical daily responsibilities of a remote CVS customer service representative?

As a Remote CVS Customer Service representative, your main daily responsibilities include responding to customer inquiries via phone, email, or chat, assisting with prescription orders, addressing billing questions, and resolving product or service concerns. You'll be expected to use various software platforms to document interactions and track issues. Collaboration with pharmacists and other CVS departments may be required for complex cases or escalations. Regular performance metrics, such as call resolution times and customer satisfaction scores, help guide your daily priorities and provide opportunities for feedback and growth. This dynamic role is well-suited for individuals who enjoy helping others and thrive in a remote setting.

Does CVS allow remote work?

CVS Customer Service roles often offer remote work options, especially for positions involving customer support and administrative tasks. Candidates typically need strong communication skills and may be required to have a reliable internet connection and a suitable home office setup. Availability of remote work can vary by location and specific job requirements.

What are the key skills and qualifications needed to thrive in the remote CVS customer service position?

Success as a Remote CVS Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer service—often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and basic computer applications is typically important for effective performance in this virtual environment. Outstanding representatives also demonstrate patience, empathy, active listening, and the ability to manage stress. These competencies enable team members to deliver a consistent, positive customer experience and efficiently resolve issues from a remote setting.

What job categories do people searching Remote Cvs Customer Service jobs in Oregon look for? The top searched job categories for Remote Cvs Customer Service jobs in Oregon are:
What cities in Oregon are hiring for Remote Cvs Customer Service jobs? Cities in Oregon with the most Remote Cvs Customer Service job openings:
Remote Cvs Customer Service jobs near you
Infographic showing various Remote Cvs Customer Service job openings in Oregon as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 41% In-person, and 59% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Eugene, OR • On-site, Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply