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Remote Customer Support Jobs in Wheat Ridge, CO (NOW HIRING)

Solari

Peer Support Specialist - Remote

Denver, CO · Remote

$19.66 - $21.69/hr

The Peer Support Specialist offers support, not solutions. Responsibilities ... Promotes excellent customer experience with individuals and families. * Using their own personal ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Denver, CO · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

Woolpert

Remote Sensing Technician

Denver, CO · On-site +1

Ability to provide excellent customer service preferred * Ability to work independently as well as ... support goals. * Previous Land Surveying experience a plus. #LI-AT1 Benefits You Will Love ...

Teledyne

Software Support Analyst

Englewood, CO · Remote

$51K - $68K/yr

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. This is ...

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Remote Customer Support information

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How much do remote customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer support in Wheat Ridge, CO is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the most commonly searched types of Customer Support jobs in Wheat Ridge, CO?

The most popular types of Customer Support jobs in Wheat Ridge, CO are:

What are popular job titles related to Remote Customer Support jobs in Wheat Ridge, CO?

For Remote Customer Support jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Wheat Ridge, CO look for?

The top searched job categories for Remote Customer Support jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Remote Customer Support jobs?

Cities near Wheat Ridge, CO with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,219 per year, or $24.6 per hour.

Peer Support Specialist - Remote

Solari

Denver, CO • Remote

$19.66 - $21.69/hr

Full-time

Re-posted 9 days ago

Job description

Work Location: 100% Remote (Applicants must reside in Colorado)

Work Schedule (1 opening):

Sun/Wed-Fri 1:30 PM - 12 AM (Swing Shift)

The Job/What You'll Do:

The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Respond to the caller by using person-first language and assertive communication. Connects with the caller's issues through mutuality and inspires hope. The Peer Support Specialist assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources. The Peer Support Specialist offers support, not solutions.

Responsibilities:

  • Promotes excellent customer experience with individuals and families.
  • Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude.
  • Serves as a role model and advocates for individuals in communicating their preferences and needs.
  • Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies.
  • Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment.
  • Provide information about other community-based services where appropriate.
  • Uses and discloses an individual's protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Documents all services and significant individual interactions in the electronic health record.
  • Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting crisis callers to the crisis line.
  • Operates within the scope of work for a behavioral health call center; demonstrates effort toward company-wide and call center initiatives.
  • Other duties as assigned

Knowledge, Skills, Abilities:

  • Knowledge of recovery principles; Colorado system principles; Exceptional interpersonal skills; Accountable to individuals served; Empathetic; Good verbal communication skills.
  • Ability to act professionally and maintain appropriate boundaries with clients and staff.
  • Ability to report as scheduled to work, meetings, training, and job-related activities prepared
  • Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
  • Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth.

Education & Experience:

  • Experience in the field as a Peer/Recovery Support Specialist
  • Lived personal experience with recovery
  • One year of office volunteer or work experience required
  • Completion of Peer/Recovery Support Specialist Certification, preferred but not required
  • GED/High School Diploma
Work Location: 100% Remote (Applicants must reside in Colorado)

Work Schedule (3 openings):

Sun/Wed-Fri 1:30 PM-12:00 AM (Swing Shift)

Work From Home Setup:
A hardwired internet connection is required (Wi-Fi is not permitted for support services and call stability). Candidates must connect directly to their router via Ethernet cable (Cat5e or better). Ethernet cables can be provided upon request.

The candidate's applicable education and experience will determine where a candidate falls in the position range.

Pay Range
$19.66—$21.69 USD

Working Conditions:

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/

Who We Are & What We Offer:

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

  • Friendly work environment
  • Generous paid time off (PTO)
  • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
  • Competitive compensation
  • Convenient office locations and Hybrid Schedule
  • On-site fitness room free to all employees (Tempe Office)
  • Basic Life Insurance
  • Voluntary Life, Spouse, Child Insurance
  • Critical Illness w/free dependents
  • Critical Illness Spouse
  • Short Term & Long Term Disability- Starts first of the month after 90 days of employment
  • 401K & 401K Roth - Starts first of the month after 90 days of employment
  • United Pet Care
  • LifeLock for identity theft
  • LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.