ZipRecruiter

Log In

2

Remote Customer Support Jobs in Westerly, RI (NOW HIRING)

Disabled Veteran Solutions

Customer Advocate

Carolina, RI · Remote

$19/hr

Comprehensive 7-week orientation with full training and ongoing support * Environment: 100% remote ... Proven success in remote customer facing role, especially in complex, high-volume environments Why ...

Harris

(Remote) Support Analyst

Carolina, RI · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Support Analyst

Carolina, RI · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

ABC Legal Services

Court Support Specialist

Carolina, RI · On-site +1

$15/hr

This position is remote but located in South Carolina. Key Responsibilities: * Reach out to courts ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

New

ABC Legal Services

Court Support Specialist

Carolina, RI · On-site +1

$15/hr

This position is remote but located in North Carolina. Key Responsibilities: * Reach out to courts ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

InsuraTec

Sales Representative (Remote)

Norwich, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

Develop good working relationship with staff in Professional Services, Customer Support and ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

Develop good working relationship with staff in Professional Services, Customer Support and ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

next page

Showing results 1-20

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Westerly, RI

Remote Customer Support information

See Westerly, RI salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer support in Westerly, RI is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.63 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What cities near Westerly, RI are hiring for Remote Customer Support jobs?

Cities near Westerly, RI with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Westerly, RI as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $48,549 per year, or $23.3 per hour.

Customer Advocate

Carolina, RI • Remote

Disabled Veteran Solutions
Personal Services • 51 - 200 employees
Learn more about Disabled Veteran Solutionsexternal

$19/hr

Full-time

Posted 8 days ago

Job description

Ready for a mission that truly matters?

Join Disabled Veteran Solutions (DVS) as a Customer Care Advisor

Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.

The Mission

Position Details

  • Job Type: Full-time, remote
  • Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 8:00 PM (Eastern Time)
  • Training: Comprehensive 7-week orientation with full training and ongoing support
  • Environment: 100% remote work opportunity

Requirements

  • Excellent active listening and problem-solving skills
  • Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic tone
  • A genuine passion for improving the lives of others

Requirements

  • High school diploma or equivalent (Bachelor's degree preferred)
  • Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related field
  • Proficiency with various web-based platforms and tools
  • Strong attention to detail and organizational skills
  • Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.

Preferred Experience

  • Experience in healthcare, insurance, social work, or mental health
  • Familiarity with medical terminology and health benefit plans
  • Proven success in remote customer facing role, especially in complex, high-volume environments

Why you'll love working with DVS:

  • Competitive compensation and comprehensive benefits
  • Opportunities for professional growth and development
  • A supportive, inclusive, veteran-owned organization committed to excellence and service

If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.

Apply today and join DVS, where your mission meets your purpose. Position details:

  • Start date: Monday, October 5, 2026. Apply as soon as possible to be considered!
  • Schedule: 8-hour shift. Training: 8:00 AM – 4:30 PM (Eastern Time).
  • Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.

A pre-employment drug screening and criminal background check are required prior to employment.

Apply