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Remote Customer Support Jobs in Sun Prairie, WI (NOW HIRING)

Key Account Manager - Molecular Devices

Madison, WI ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performing technical demonstrations, training, installations, customer support on equipment ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Inside Sales Representative (REMOTE)

Madison, WI ยท On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... (CRM) systems (e.g., HubSpot, Salesforce) * Selling or supporting research reagents, plasmid DNA ...

Inside Sales Representative (REMOTE)

Madison, WI ยท On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... (CRM) systems (e.g., HubSpot, Salesforce) * Selling or supporting research reagents, plasmid DNA ...

... a customer's computational drug discovery project. In this role, you'll apply your expertise to ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

Senior Controls Engineer

Madison, WI ยท On-site +1

$115K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

REMOTE MDS Coordinator

Madison, WI ยท Remote

$34.50 - $44/hr

  • Medical

  • Life

  • Retirement

  • PTO

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service

REMOTE MDS Coordinator

Madison, WI ยท On-site +1

$34.50 - $44/hr

  • Medical

  • Life

  • Retirement

  • PTO

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service Employment Type: OTHER

REMOTE MDS Coordinator

Madison, WI ยท On-site +1

$34.50 - $44/hr

  • Medical

  • Life

  • Retirement

  • PTO

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service

Showing results 41-60

Remote Customer Support information

See Sun Prairie, WI salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer support in Sun Prairie, WI is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Sun Prairie, WI?

The most popular types of Customer Support jobs in Sun Prairie, WI are:

What job categories do people searching Remote Customer Support jobs in Sun Prairie, WI look for?

The top searched job categories for Remote Customer Support jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Remote Customer Support jobs?

Cities near Sun Prairie, WI with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $46,892 per year, or $22.5 per hour.

Remote Reservations Coordinator

The Hiring Platform

Madison, WI โ€ข Remote

$17.50 - $22.25/hr

Full-time

Posted yesterday

New


Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities
  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details
Qualifications
  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful
Benefits
  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support