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Remote Customer Support Jobs in Santa Rosa Beach, FL

BAE Systems

Data Eng Sr

Fort Walton Beach, FL · On-site +1

$94K - $112K/yr

Experience with agile development methodologies such as Scrum or Kanban #LI-DM2 #LI-Remote About ... and dedicated customer support. Our culture is performance-driven and values-led, built on ...

BAE Systems

IT Sys Arch Sr Prin

Fort Walton Beach, FL · On-site +1

$85K - $117K/yr

... Remote About BAE Systems, Inc. BAE Systems, Inc. is a defense, aerospace, and security company ... and dedicated customer support. Our culture is performance-driven and values-led, built on ...

BAE Systems

IT Sys Arch Sr Prin

Fort Walton Beach, FL · On-site +1

... remote About BAE Systems, Inc. BAE Systems, Inc. is a defense, aerospace, and security company ... and dedicated customer support. Our culture is performance-driven and values-led, built on ...

Tp

Licensed Insurance Representative

Panama City, FL · Remote

$35K - $49K/yr

Overview As a Remote - Licensed Insurance Specialist, you will serve as a primary point of contact ... support departments to resolve customer issues and achieve performance goals. * Communication:

Booz Allen Hamilton, Inc.

CNC Programmer

Panama City, FL · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0242947 Location: Panama City,FL,US Share job via: Share CNC ... Produces CNC programs in support of production to produce precision fabricated components and ...

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Santa Rosa Beach, FL

Remote Customer Support information

See Santa Rosa Beach, FL salary details

$9

$20

$51

How much do remote customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote customer support in Santa Rosa Beach, FL is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $23.94 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Santa Rosa Beach, FL?

For Remote Customer Support jobs in Santa Rosa Beach, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Santa Rosa Beach, FL look for?

The top searched job categories for Remote Customer Support jobs in Santa Rosa Beach, FL are:

What cities near Santa Rosa Beach, FL are hiring for Remote Customer Support jobs?

Cities near Santa Rosa Beach, FL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Santa Rosa Beach, FL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,642 per year, or $21 per hour.

Data Eng Sr

Fort Walton Beach, FL • On-site, Remote

BAE Systems
National Security and International Affairs • 10K+ employees
Learn more about BAE Systemsexternal

$94K - $112K/yr

Other

Re-posted 19 days ago

Key responsibilities

  • Design and implement data pipelines to ingest, extract, transform, load (ETL) data and store large data sets from various sources

  • Build and maintain data warehouses, including data modeling, data governance, and data quality

  • Collaborate with cross-functional teams to understand data requirements and provide guidance on best practices for using Amazon Redshift

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

Job description


We are seeking an experienced Data Engineer to design, build, and maintain large-scale data warehouses, ETL pipelines, and AI/ML models that drive data-driven decision-making. The successful candidate will have a strong background in data warehousing, ETL, and AI/ML, with experience in working with various tools.
Key Responsibilities:
  • Design and implement data pipelines to ingest, extract, transform, load (ETL) data and store large data sets from various sources
  • Build and maintain data warehouses, including data modeling, data governance, and data quality
  • Ensure data quality, integrity, and security by implementing data validation, data cleansing, and data governance policies
  • Optimize data systems for performance, scalability, and reliability
  • Collaborate with customers to understand their technical requirements and provide guidance on best practices for using Amazon Redshift
  • Work with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and deliver data solutions
  • Provide technical support for Amazon Redshift, including troubleshooting, performance optimization, and data modeling
  • Integrate AI/ML models with ETL pipelines and data warehouses to enable predictive analytics and machine learning
  • Develop and deploy AI/ML models using popular frameworks such as TensorFlow, PyTorch, or Scikit-learn
  • Work with data scientists to develop and deploy data-driven products and features
  • Identify and resolve data-related issues, including data pipeline failures, data quality issues, and performance bottlenecks
  • Develop technical documentation and knowledge base articles to help customers and AWS engineers troubleshoot common issues

Required Skills and Education
  • Bachelor's or Master's degree in Computer Science or a related field, with at least 6 years of experience in Information Technology, or equivalent combination of education and work experience.
  • Proficiency in one or more programming languages (e.g., Python, Java, Scala)
  • 6+ years of experience in data engineering, with a focus on designing and implementing large-scale data systems
  • 5 + years of hands-on experience in writing complex, highly optimized queries across large data sets using AWS Redshift, Oracle and SQL Server.
  • 5 + years of hands-on experience using AWS Glue, python/spark to build ETL pipelines in a production setting, including writing test cases
  • Strong understanding of database design principles, data modeling, and data governance
  • Proficiency in SQL, including query optimization, indexing, and performance tuning
  • Experience with data warehousing concepts, including star and snowflake schemas
  • Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable components
  • Experience with data storage solutions such as relational databases (Oracle, SQL Server), NoSQL databases and cloud-based data warehouses (Redshift)
  • Experience with data processing frameworks such as Apache Kafka, Fivetran
  • Experience in building ETL pipelines using AWS Glue, Apache Airflow, and programming languages including Python and PySpark
  • Understanding of data quality and governance principles and best practices
  • Experience with AWS services and best practices
Soft Skills:
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
  • Strong problem-solving and analytical skills, with the ability to break down complex problems into manageable components
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong attention to detail and ability to maintain high-quality documentation
  • Commitment to continuous learning and professional development

Preferred Skills and Education
  • Experience with Dataiku
  • Experience with building reports using PowerBI and Tableau
  • Familiarity with agile development methodologies and version control systems such as Git
  • Certification in data warehousing, ETL, or AI/ML (e.g., Certified Data Warehouse Architect, Certified ETL Developer)
  • Experience with agile development methodologies such as Scrum or Kanban
#LI-DM2
#LI-Remote
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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