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Remote Customer Support Jobs in Picayune, MS (NOW HIRING)

Healthpilot Technologies LLC

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Independent Medicare Agent (Remote)

New Orleans, LA · Remote

$104K - $136K/yr

We're looking for licensed agents who share that passion: ambitious, customer-focused self-starters ... support to help you succeed. Why Join Healthpilot? Uncapped Earning Potential * Full carrier ...

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Picayune, MS

Remote Customer Support information

See Picayune, MS salary details

$9

$19

$48

How much do remote customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer support in Picayune, MS is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $10.24 and $22.50 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Picayune, MS?

For Remote Customer Support jobs in Picayune, MS, the most frequently searched job titles are:

What cities near Picayune, MS are hiring for Remote Customer Support jobs?

Cities near Picayune, MS with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Picayune, MS as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $40,981 per year, or $19.7 per hour.

Senior Business Systems Analyst with SQL Experience - Work From Home

Next Step Systems

New Orleans, LA • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 11 hours ago

Job description

Senior Business Systems Analyst with SQL Experience - Work From Home
The Senior Business Systems Analyst will serve as a liaison between business subject matter experts and the development team to assist in meeting corporate and compliance standards as well as serving a more technical role in designing and documenting systems. This is a 100% Remote opportunity.
Responsibilities:
- They will be responsible for gathering and documenting business requirements and functional specifications, as well as supporting multiple Software Development projects
- They will be responsible for creating Documentation for Existing un-Documented Systems, performing Data Analysis, Documenting Legacy Client Systems for Rebuild, and Designing Schema
- Direct Report to the Director of Projects
- Scope: Pre-Sale Discovery, Business Analysis, and Systems Analysis as an input to estimates and proposals; Post-Sale Discovery, Business Analysis, and Systems Analysis as an input to project plans
- BA Duties: Project Needs Analysis; Discovery / Requirements Gathering; Developing Conceptual Data Models; Developing Project Charters; Developing Functional Requirements; Developing Wireframes; Developing Test Plans for QA; Developing Training & Support Documentation
- Systems Analysis Duties
- System Documentation
- Retrieving and analyzing data via SQL
- Analyzing legacy schema and documenting legacy domain
- Re-Designing legacy schema for to-be schema
- Entity Relationship Diagrams
- Schema Data Modeling
- Documenting existing systems from a business usage / domain aspect, technical writing
- Collaborate with external & internal stakeholder (not limited to): Executives, Managers, Non-Technical Personnel, Developers, and Client Vendors
- Misc. Technical Responsibilities: Project Coordination, QA Testing, First-line customer support, Data Analysis, and Report Writing (Crystal, SSRS or some other tool, preferred)
Qualifications:
- Need SQL, heavy data/database knowledge, technical writing, and requirements gathering
- Need to have experience working with external clients
- 10 years of experience as a developer or Business Analyst or Systems Analyst
- 10+ years of experience working in different phases of software development lifecycle, including application design and implementation experience
- 10+ years of experience writing system requirements
- 10+ years professional SQL
- Requirements elicitation and documentation
- Technical writing
- Proficient in database schema design based on client requirements
- Proficient in SQL data analysis and reporting
- Proficient in managing databases with database provided IDEs (SSMS, pgAdmin, psql, etc)
- Proficient in SQL Server Management Studio is a plus
- Proficient in SQL data migrations is a plus
- Excellent Verbal and Communication Skills
- Active listening
- Dealing with conflict
- Quality client service techniques
- Decision making
- Problem solving
- Strategic thinking
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: New Orleans LA Jobs, Senior Business Systems Analyst, SQL, Data Analysis, Data Reporting, Data Migrations, Database Schema, Technical Writing, BSA, Systems Analyst, Louisiana Recruiters, IT Jobs, Louisiana Recruiting
Looking to hire for similar positions in New Orleans, LA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Senior Business Systems Analysts for jobs in New Orleans, Louisiana and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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