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Remote Customer Support Jobs in Paramus, NJ (NOW HIRING)

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Miter

Associate Customer Support Specialist

New York, NY · Remote

$55K - $65K/yr

As an Associate Customer Support Specialist, you'll be the first line of defense for Miter ... Remote Approach: We believe the magic of Miter comes from working side by side. We also believe in ...

Project Sapiens

VP Global Customer Support

Rochelle Park, NJ · Remote

$153K - $196K/yr

Remote (East Coast) The VP, Global Customer Support owns the strategy, operations and performance of Sapiens' worldwide customer support organization, ensuring 24x7 service desk coverage across all ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Paramus, NJ

Remote Customer Support information

See Paramus, NJ salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer support in Paramus, NJ is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $26.78 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Paramus, NJ?

For Remote Customer Support jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Paramus, NJ look for?

The top searched job categories for Remote Customer Support jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Remote Customer Support jobs?

Cities near Paramus, NJ with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Paramus, NJ as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,771 per year, or $23.4 per hour.

Customer Service Representative

012 NiSource Corporate Services Co

Manhattan, NY • Remote

$17.75 - $24/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Columbia Gas, a NiSource company, is seeking a full-time Remote Customer Service Representative to handle customer inquiries about bills, service requests, and account changes from a home office. We value dependable professionals with strong communication skills who can thrive in a fast-paced environment. Must be 18+, have a HS diploma, and at least 1 year of customer service experience; bilingual English/Spanish is a plus.

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