ZipRecruiter

Log In

2

Remote Customer Support Jobs in Monroe, WI (NOW HIRING)

Staples, Inc.

Inside Sales Representative

Shirland, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

B2B Sales Representative

Rockton, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Inside Sales Manager

Shirland, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Sales Account Manager

Shirland, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Inside Sales Representative

Rockton, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

B2B Sales Representative

Shirland, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Inside Sales Manager

Rockton, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Sales Account Manager

Rockton, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Serve as the primary point of contact for customers and build long-term relationships that support ...

Staples, Inc.

Inside Sales Representative

Rockton, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Inside Sales Manager

Rockton, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

B2B Sales Representative

Shirland, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Inside Sales Manager

Shirland, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

B2B Sales Representative

Rockton, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Inside Sales Representative

Shirland, IL · On-site +1

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Monroe, WI

Remote Customer Support information

See Monroe, WI salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote customer support in Monroe, WI is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $24.90 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Monroe, WI?

For Remote Customer Support jobs in Monroe, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Monroe, WI look for?

The top searched job categories for Remote Customer Support jobs in Monroe, WI are:

What cities near Monroe, WI are hiring for Remote Customer Support jobs?

Cities near Monroe, WI with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Monroe, WI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,419 per year, or $21.8 per hour.

Inside Sales Representative

Shirland, IL • On-site, Remote

Staples, Inc.
Retail • 10K+ employees
Learn more about Staples, Inc.external

Full-time

This job post has expired today. Applications are no longer accepted.

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 644 frontline employees who took The Breakroom Quiz

461st of 740 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role,youllbuild meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.

Whatyoullbe doing:

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth.
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity.
  • Drive sales and profitability within existing accounts byidentifyingcustomer needs and recommending relevant solutions.
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities.
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services.
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience.
  • Conduct meaningful sales conversations with high-value customers to increasesalesacross categories.
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions.
  • Identifyunder-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit.
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators.

What you bring to the table:

  • Motivation to build customer relationships that create measurable value and growth.
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change.
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction.
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.

Whatsneeded-Basic Qualifications:

  • Associate degree,bachelorsdegree, or equivalent work experience.

Whatsneeded-Preferred Qualifications:

  • 1+ years of sales, account management, customer service, or other relevant business experience.
  • Experience managing customer accounts, buildingpipeline, or supporting revenue growth.
  • Experience using Microsoft Office, CRM tools, or sales productivity systems.
  • Experience conducting outbound calls or virtual sales conversations.

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

#LI-JR1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Sales & Marketing

      What Staples employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom

      Staples logo

      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

      Social media

      FacebookTwitter

      View All Staples Jobs

      Apply