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Remote Customer Support Jobs in Merced, CA (NOW HIRING)

Foster Farms

Category Development Manager I

Livingston, CA · On-site +1

$103K - $129K/yr

Support customer meetings and line reviews with robust analytics, visualization tools, and ... Highly organized self-starter who thrives in a fast-paced, remote environment. * Demonstrates an ...

Lantern

Strategy Analyst

Merced, CA · Remote

... supports new ideas. * You care deeply for your customers are driven to keep HUMANITY in all ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Merced, CA

Remote Customer Support information

See Merced, CA salary details

$11

$24

$60

How much do remote customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer support in Merced, CA is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $27.93 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Merced, CA? For Remote Customer Support jobs in Merced, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Merced, CA look for? The top searched job categories for Remote Customer Support jobs in Merced, CA are:
What cities near Merced, CA are hiring for Remote Customer Support jobs? Cities near Merced, CA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Merced, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,896 per year, or $24.5 per hour.

Data Management Specialist | Stockton/Angels Camp/Fresno, CA

Eocene Environmental Group

Merced, CA • On-site, Remote

$23 - $27/hr

Full-time

Posted 23 days ago

Job description

PROJECT DURATION: This is a temporary position lasting approximately until 9/1/26, with the potential to extend permanently depending on workload.

COMPENSATION: $23.00 to $27.00 an hour

LOCATION:50%-75% Remote Position. Must be a resident of California, and live within the Central Valley.

**Experience with Utility Vegetation Management (UVM) required, including proficiency in ArcGIS Field Maps preferred.**

JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER

At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values-integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members.

As an employee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported.

ESSENTIAL JOB DUTIES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

  • Manage client database program(s) including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing work requests, creating pre-load files, tracking refusals and tags/help tickets

  • Create and maintain all circuit files and run statistical reports for management

  • Facilitate the completion of timely and accurate reports

  • Coordinate and prioritizing circuit field work scheduling

  • Production of maps, manifests, and various reports for planner contractors

  • Analysis of the database for quality assurance and data integrity

  • Technical support for field personnel, foresters, planners, and office staff

  • Meet with client to outline and implement data collection/reporting changes

  • Ability to plan, organize and coordinate multiple projects while effectively working with employees across departmental lines and external contacts

  • Perform other duties as related or assigned

OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIREMENTS

  • One or more years of office support experience required

  • Two or four-year degree in a related field is preferred

  • Ability to work independently and as a part of a team

  • Strong verbal and written communications skills

  • Excellent customer service skills

  • Excellent computer skills and database management experience a priority

  • Experience in office management preferred

  • Experience with technical writing and report generating

  • Experience with Microsoft Office and data collection software (GIS experience a plus)

  • Previous experience in Utility Vegetation Management (UVM)

  • Experience with Field Maps required

  • Experience with ArcGIS preferred

Eocene Environmental Group of the West, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

https://wrightservicecorp.com/privacy-policy

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