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Remote Customer Support Jobs in Manitowoc, WI (NOW HIRING)

Sargento

Consumer Products Sales Intern

Plymouth, WI · On-site +1

$15 - $20.25/hr

Top-performing interns may be considered for a remote co-op during their senior year (up to 16 ... Support Sales, Category Management, and Omni-Channel projects, including analyzing pricing and ...

Sargento Foods

Consumer Products Sales Intern

Plymouth, WI · On-site +1

$15 - $20.25/hr

Top-performing interns may be considered for a remote co-op during their senior year (up to 16 ... Support Sales, Category Management, and Omni-Channel projects, including analyzing pricing and ...

Sargento

Consumer Products Sales Intern

Plymouth, WI · On-site +1

$15 - $20.25/hr

Top-performing interns may be considered for a remote co-op during their senior year (up to 16 ... Support Sales, Category Management, and Omni-Channel projects, including analyzing pricing and ...

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Remote Customer Support information

See Manitowoc, WI salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote customer support in Manitowoc, WI is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $25.53 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Manitowoc, WI?

For Remote Customer Support jobs in Manitowoc, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Manitowoc, WI look for?

The top searched job categories for Remote Customer Support jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Remote Customer Support jobs?

Cities near Manitowoc, WI with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Manitowoc, WI as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $46,560 per year, or $22.4 per hour.

Associate Customer Service Representative, B2B

Kohler, WI • Remote

Kohler Co.
See more jobs at Kohler Co.external

$16.25 - $22.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Location:Remote - Kohler, WI (must live within 75 miles of Kohler, WI)

Opportunity

The Associate Customer Service Representative (B2B) provides world-class support to domestic, international, wholesale, retail, and eCommerce customers. Acting as the primary customer point of contact, this role ensures seamless communication and resolution of inquiries while maintaining a proactive and problem-solving approach.

Specific Responsibilities

  • Customer Support: Lead point of contact managing customer inquiries via phone and email, including inventory checks, purchase order status updates, lead times, pricing inquiries, claims, returns, and more.
  • Order Management: Seamlessly execute Customer Service processes and manage orders through entry, order discrepancies, fulfillment, shipments, tracking, cancellations, pricing, claims, warranty, quotes, etc.
  • Operational Insight: Learn and maintain familiarity with products, applications, and physical distribution network principles to effectively assist customers through order fulfillment.
  • Self-Service Tools: Gain knowledge, advocate, and promote self-service tools including KCIC, SharePoint, & EDI to empower customer autonomy.
  • Customer Experience: Drive first contact resolution prioritizing and responding to customer inquiries in a gracious manner, within service level standards.
  • Project Support: As assigned by Supervisor/Team Leader; focus areas include process improvement, cost reduction, and customer experience improvement initiatives.
  • Adherence: Consistently adhere to assigned policies, schedules, and procedures to ensure optimal service coverage and team reliability.

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