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Remote Customer Support Jobs in Lawrence, KS (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Topeka, KS · Remote

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Lawrence, KS

Remote Customer Support information

See Lawrence, KS salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support in Lawrence, KS is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $24.95 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Lawrence, KS?

For Remote Customer Support jobs in Lawrence, KS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Lawrence, KS look for?

The top searched job categories for Remote Customer Support jobs in Lawrence, KS are:

What cities near Lawrence, KS are hiring for Remote Customer Support jobs?

Cities near Lawrence, KS with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Lawrence, KS as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $45,452 per year, or $21.9 per hour.

Remote Customer Service Representative - Call Center | Kansas

Berlin-Wheeler, Inc.

Topeka, KS • Remote

$11 - $12/hr

Full-time

Posted 14 days ago

Job description

Remote Customer Service Representative - Call Center | Kansas100% Remote | Full-Time | Kansas Residents OnlyPay: $11hr to start then after 90 days $12hr guaranteed!Work From Home. Help People. Make a Difference.Are you looking for a remote customer service or call center job where you can help people every day?We're hiring Remote Customer Service Representatives to join our Non-Emergency Medical Transportation (NEMT) team. You'll answer inbound calls from members across the United States and help them arrange transportation to medical appointments and healthcare services.You don't need previous healthcare or transportation experience to be successful. If you're dependable, comfortable talking with people, have strong computer skills, and enjoy helping others, we'll provide the training and support you need to learn the role.This is a fully remote position. Applicants must reside in Kansas.What You'll DoAs a Remote Customer Service Representative, you will:Answer inbound customer service calls in a professional, friendly mannerHelp members schedule transportation to medical appointmentsMake changes to existing transportation reservationsProcess ride cancellations and updatesVerify member and trip informationEnter accurate information into computer systemsCommunicate with transportation providers and healthcare facilitiesListen carefully to customer needs and provide appropriate solutionsDocument customer interactions accuratelyFollow established procedures, client requirements, and compliance standardsMaintain excellent customer service while working in a fast-paced call center environmentWhat Makes You SuccessfulWe're looking for people who are:Dependable and reliableComfortable talking with customers by phonePatient and empatheticGood listenersDetail-orientedComfortable using computers and learning new softwareAble to multitask between multiple computer systemsComfortable following established proceduresProfessional when handling difficult or emotional conversationsAble to work independently in a remote environmentRequired QualificationsMust currently live in the state of KansasHigh school diploma or GEDBasic computer skillsReliable internet connectionAbility to work from a secure, quiet home workspaceStrong verbal communication and active listening skillsReliable attendance and punctualityPreferred QualificationsPrevious experience in any of the following is a plus, but not required:Customer serviceCall center or contact centerInbound call centerHealthcareMedical officePatient servicesMember servicesTransportationSchedulingDispatchInsuranceRetail or hospitalityIf you have strong customer service skills but don't have healthcare or call center experience, we still encourage you to apply.What We Offer100% Work From HomePaid TrainingFull-Time EmploymentSupportive Team EnvironmentStructured Training and Ongoing CoachingMeaningful, Purpose-Driven WorkOpportunity to Serve Members NationwidePaid time offPaid holidaysHealth insuranceDental insuranceVision insurance401(k) / retirement benefitsSchedule Full-TimeAvailable schedules may include:Day shiftsEvening shiftsWeekend availabilityWhy This Job MattersEvery day, people depend on transportation to get to doctors' appointments, medical treatments, therapy, and other essential healthcare services.When you answer the phone, schedule a ride, solve a problem, or help someone navigate a change to their transportation, you're helping remove a barrier to healthcare.You don't just answer calls.You help keep healthcare moving.Ready to Join Our Team?If you're looking for a remote customer service job, work-from-home call center position, or full-time customer support opportunity in Kansas, we'd love to hear from you.No NEMT experience? That's okay.No healthcare experience? That's okay.If you're dependable, compassionate, comfortable on the phone, and ready to learn, apply today.Remote Customer Service Representative - Kansas Residents OnlyWe look forward to meeting you!