ZipRecruiter

Log In

2

Remote Customer Support Jobs in Elizabeth, NJ (NOW HIRING)

Medsender

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

Position Overview We're seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You'll help customers navigate workflows, resolve common issues, and triage product bugs for ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Miter

Associate Customer Support Specialist

New York, NY · On-site +1

$55K - $65K/yr

As an Associate Customer Support Specialist, you'll be the first line of defense for Miter ... Remote Approach: We believe the magic of Miter comes from working side by side. We also believe in ...

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Elizabeth, NJ

Remote Customer Support information

See Elizabeth, NJ salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer support in Elizabeth, NJ is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.63 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Elizabeth, NJ?

The most popular types of Customer Support jobs in Elizabeth, NJ are:

What are popular job titles related to Remote Customer Support jobs in Elizabeth, NJ?

For Remote Customer Support jobs in Elizabeth, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Elizabeth, NJ look for?

The top searched job categories for Remote Customer Support jobs in Elizabeth, NJ are:

What cities near Elizabeth, NJ are hiring for Remote Customer Support jobs?

Cities near Elizabeth, NJ with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Elizabeth, NJ as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $48,506 per year, or $23.3 per hour.

Customer Support Specialist

Jill Frisch

Jersey City, NJ • Remote

$21 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Coordinate and process all inbound customer requests in a timely, consistent, and quality manner.

  • Track all customer interactions and touchpoints in the CRM (Salesforce).

  • Build and maintain operational relationships with customers to drive revenue growth and retention.

Job description

Job Description:

The Customer Support Specialist team serves as a single point of contact for our strategic customers, providing them a best in class customer
experience in a multi-channel, fast-paced support environment. This role
will be responsible for building and maintaining an exceptional
operational relationship with customers by coordinating all aspects of
the our processes including cross/upsell, quote &
producing an accurate invoice in a timely, consistent and quality
manner.

Responsibilities:

Coordinate and process all inbound requests in a timely, consistent and quality manner

Track all customer touchpoints in our CRM (Salesforce)

Build and maintain operational relationships with each customer driving revenue growth retention and call position

Maximize/generate additional revenue by upselling/cross selling
solutions while providing a best in class customer service &
experience

Proactively identify customer needs or challenges and collaborate with Customer Solutions Dept. leadership team to resolve

Contribute to departmental improvements, with intentions to improve the future state of all existing processes and procedures.

Maintain established team Key Performance Indicators regarding response time, quality, retention & revenue growth

About Us

Jill Frisch & Freeze
Minimart, where unparalleled convenience meets exceptional quality. We
have been at the forefront of the retail industry, steadfastly serving a
diverse and growing global community. Our odyssey commenced with a
visionary mission: to craft an all-encompassing shopping sanctuary
meticulously tailored to the evolving desires of our customers.

Through
relentless dedication and an unwavering commitment to innovation, we
have burgeoned into an eminent enterprise, revered as the quintessential
haven for an extensive array of fresh produce, gourmet delicacies,
household staples, and beyond. Our zeal for excellence is perpetual; we
are devoted to incessantly broadening our assortment of premium products
and elevating the customer experience to unprecedented heights.

As
a family-founded conglomerate, we cherish the deep-rooted connections
we have cultivated with our esteemed patrons. It is with immense pride that
we continue to nurture these bonds, ensuring that Jill Frisch &
Freeze Minimart remains eminent emporium for all shopping endeavors.

Professional Background

1-3 years of customer service or sales experience required

Educational Background

High School Graduate or GED required. Bachelors Degree, Associates degree, or comparable experience preferred

Condition of Employment

Experience leveraging CRM platforms like Salesforce as part of daily functions

Skills

  • Passion for customer service
  • Ability to sell complex products and customer solutions
  • Adapts to changing business and customer needs
  • Self-motivated to achieve goals and deliver results
  • Communicate professionally and effectively with all levels of the organization
  • Drive results through teamwork and business processes
  • Ability to organize and manage multiple priorities
  • Strategic thinking and problem-solving ability
  • Problem analysis and problem resolution at both a strategic and functional level

Compensation:

$21 - $29 an hour with potential for quarterly incentive plan

Please be advised that the actual salary offered for any position
is subject to the company's sole discretion and may be influenced by
various factors, including but not limited to the candidate's
qualifications, experience, location, and overall fit for the role.

Jill Frisch & Freeze values its employees and provides excellent
compensation and benefits packages which are not limited to the
following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Building Your Financial Future

401(k) plan with company match

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Work Location: Remote

Work Remotely:

  • Yes

Apply