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Remote Customer Support Jobs in El Sobrante, CA (NOW HIRING)

Globe Life

Be Seen First

Remote Customer Support and Sales Representative

San Francisco, CA · Remote

$60K - $80K/yr

Our Mission We connect with individuals to support them in ensuring their financial future ... Educating customers about their benefit coverages and providing them with policy solutions that ...

New

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Mercor

Customer Support Specialist

San Francisco, CA · Remote

$25K - $35K/mo

Remote Commitment: Substantial overlap with Pacific Time (PT/PST) Role Responsibilities ... experience supporting customers on such web applications. * Comfortable with AI systems

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Parafin

Customer Support Specialist

San Francisco, CA · Remote

$90K - $110K/yr

About the Position We are looking for a Customer Support Specialist who can delight customers at every interaction with our platform, while best representing the Partner brands we service. This role ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Nexora Talent

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Qcells

QSS Customer Support Specialist

San Francisco, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

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Remote Customer Support information

See El Sobrante, CA salary details

$11

$24

$61

How much do remote customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote customer support in El Sobrante, CA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $28.51 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What cities near El Sobrante, CA are hiring for Remote Customer Support jobs?

Cities near El Sobrante, CA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in El Sobrante, CA as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $51,958 per year, or $25 per hour.

Remote Customer Support and Sales Representative

Globe Life

San Francisco, CA • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted yesterday

New

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Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

168th of 312 rated insurance

Job description

Our Mission

We connect with individuals to support them in ensuring their financial future. Something that will make life better, building trust through every interaction. As we grow, we’re looking for motivated individuals to rise, excel, and thrive in a fully flexible, remote environment. 


Key Responsibilities

  • Schedule and conduct virtual consultations (via Zoom or phone)
  • Educating customers about their benefit coverages and providing them with policy solutions that meet their needs.
  • Assist clients in transaction processing, and account information updates as required.
  • Participate in team meetings, training sessions, and coaching.


Requirements

  • Prior experience in customer service and sales is ideal, but not required
  • Strong communication and interpersonal skills with the ability to build rapport with clients.
  • Self-motivated and able to thrive in a fully remote work environment.
  • Computer literacy and strong internet connection.


Compensation and Benefits

  • Earnings: $60,000 – $80,000 annually plus weekly bonuses
  • Competitive Compensation: Commission-based and Performance-based team bonus incentives
  • Unionized: Office and Professional Employees International Union (OPEIU)
  • Work From Home: Complete flexibility to work remotely
  • Flexible Hours: Tailor your working hours to fit your lifestyle
  • Training: Dedicated mentorship and hands-on guidance
  • Promotion: Opportunities for management and leadership positions
  • Events & Travel: Quarterly incentive trips and yearly paid convention

Interview Process

A member of our hiring team will reach out to schedule you for our initial company overview webinar. This session will cover our company culture, role specifics, and training programs to help you decide if we are the right fit for your career goals. Once completed, a senior manager will schedule a virtual 1 on 1 final interview.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs