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Remote Customer Support Jobs in Carson, VA (NOW HIRING)

Osaic

Principal

Petersburg, VA · Remote

... Customer Service Opportunity in Financial Services Principal Location(s): Remote Role Type: FT/Non ... Working in a team environment, you will perform a wide variety of administrative and sales support ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Carson, VA

Remote Customer Support information

See Carson, VA salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer support in Carson, VA is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What cities near Carson, VA are hiring for Remote Customer Support jobs?

Cities near Carson, VA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Carson, VA as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $46,889 per year, or $22.5 per hour.

Field Service Engineer - Remote (Chicago area)

Flex Ltd

Henrico, VA • Remote

$77K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Field Service Engineer - Remote (Chicago area) located in Chicago area.

Reporting to the Field Service Manager the Field Service Engineer - Remote (Chicago area) will be based in Chicago Area. Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.

What a typical day looks like:

  • Prepares technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
  • Maintain and follow safety regulations for the company and the specific sites where working.
  • Attend all appropriate site meetings.
  • Interfaces with Project Management and Site personnel.
  • Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
  • Communicate on a regular basis with Project Managers receiving and relaying information.
  • Proactively works to eliminate waste and adds value to all processes.
  • Adhere to all relevant health and safety regulations and perform work practices that are safe.
  • Adhere to company policies and rules.

The experience we're looking to add to our team,

  • Education to the Associates level in electrical power distribution or related field and/or 3+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
  • Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols.
  • Three to five years' experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
  • Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch.
  • Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891.
  • Switchboards, UL 1558 MetalEnclosed LowVoltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
  • Ability to travel 50% plus.
  • Ability to work oncall, weekends, and required overtime as required. Must also be able to respond and arrive on emergency calls within 2 hours.

EC37

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 08-10-2026 Job Posting End Date 10-10-2026

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

$77,200.00 USD - $106,200.00 USDAnnualJob CategoryDesign, Process & Technology EngineeringRelocation:Eligible for domestic relocation only

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

Facebook

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