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Remote Customer Support Jobs in Belgrade, MT (NOW HIRING)

Lantern

Strategy Analyst

Bozeman, MT · Remote

... supports new ideas. * You care deeply for your customers are driven to keep HUMANITY in all ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

onX

Senior Backend Engineer - Offroad

Bozeman, MT · On-site +1

$146K - $182K/yr

... customers and the business. In this role, you'll focus on the user's experience with off-road ... Mentor and support the growth of junior and mid-level engineers through code reviews, design ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Belgrade, MT

Remote Customer Support information

See Belgrade, MT salary details

$11

$24

$61

How much do remote customer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote customer support in Belgrade, MT is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $28.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What job categories do people searching Remote Customer Support jobs in Belgrade, MT look for? The top searched job categories for Remote Customer Support jobs in Belgrade, MT are:
What cities near Belgrade, MT are hiring for Remote Customer Support jobs? Cities near Belgrade, MT with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Belgrade, MT as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,552 per year, or $24.8 per hour.

Project Coordinator, IT Infrastructure

World Wide Technology

Bozeman, MT • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

World Wide Technology rating

7.7

Company rating: 7.7 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

81st of 204 rated it services

Job description

Eligible Work Locations: Remote - Nationwide, United States

Project Coordinator, IT Infrastructure

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the PMO?

As a Project Coordinator, you will be working on exciting infrastructure driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. From employing our methodologies at hundreds of sites to leveraging complete enterprise design services, customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow.

Responsibilities:

  • Tracking and understanding documentation deliverables for multiple small IT projects
  • Gather documentation from the customer
  • Assist with or manage the oversight of all aspects of project life cycle to include initiation, planning, execution, controlling and closing; taking project through final implementation
  • Ability to develop and maintain relationships with internal & external stakeholders
  • Demonstrated skill with Microsoft Excel
  • General understanding of project scope, and objectives
  • Basic understanding of project team roles and functions to effectively assist in coordinating activities/tasks
  • Follow best practices and ensure that requirements are met and documented
  • Document project risks, assumptions, and constraints and aid in implementing approved actions and workarounds designed to mitigate project risk events
  • Monitor status of all identified risks in order to minimize the impact of the risks on the project
  • Financial management of project budgets to ensure all budgets, forecasts and costs are measured, tracked and reported for project success
  • Use appropriate tools and techniques to identify and quantify variances
  • Document measurement criteria for success with the help of Project Managers or other Leads
  • Assist in managing changes to the project scope, project schedule, and project costs
  • Ensure that all issues are captured, resolved and that resolutions are documented and communicated
  • Actively participate and/or lead project meetings, and follow up on action items.
  • Provide input regularly for status reports including program portfolio reviews
  • Assume responsibility and coordination for a wide variety of project and/or program related tasks

Qualifications:

  • Bachelor's Degree in Business, IT, or related field or equivalent experience
  • 2+ years of IT Project Coordination/Project Management experience required
  • Experience supporting external customers in a professional services and/or managed services environment
  • Exposure to Infrastructure technology projects and project management
  • Experience working as an IT project coordinator or similar role
  • Advanced Skills in MS Office applications including Excel, Word, SharePoint, Smartsheet and Outlook
  • Experience with Multisite hardware deployments
  • Experience with MS Project
  • Experience with financial processes; ability to understand, analyze and create financial reports
  • Understanding of project management industry standard framework and the development life cycle
  • Ability to work independently and aggressively track project timelines
  • Experience with T-scheduling for planning, monitoring, and controlling of project timelines, making sure projects are completed on time & within budget
  • Excellent documentation skills and attention to detail
  • Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation)
  • Strong team building skills
  • Excellent problem solving skills

Want to learn more about Infrastructure Services? Check us out on our platform:https://www.wwt.com/infrastructure-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all
full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $51,600.00 to $64,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.

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