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Remote Customer Support Jobs in Rhode Island (NOW HIRING)

Hire Standard Staffing

Remote Customer Service

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 - $120,000+ per year (commissions + residual ...

Liveops

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Rhode Island

Remote Customer Support information

See Rhode Island salary details

$10

$22

$56

How much do remote customer support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote customer support in Rhode Island is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Rhode Island? The most popular types of Customer Support jobs in Rhode Island are:
What are popular job titles related to Remote Customer Support jobs in Rhode Island? For Remote Customer Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Rhode Island look for? The top searched job categories for Remote Customer Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Customer Support jobs? Cities in Rhode Island with the most Remote Customer Support job openings:
Remote Customer Support jobs near you

Customer Care Specialist

InsuraTec Services Group

East Providence, RI • Remote

$17.25 - $22.75/hr

Other

Posted 20 days ago

Job description

Customer Care Specialist About the Role

We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home. This is a commission-based opportunity with unlimited earning potential and full training provided.

Key Responsibilities
  • Provide outstanding customer service to clients interested in our insurance products.
  • Assist customers in selecting insurance coverage that best fits their needs and goals.
  • Work with company-provided leads no cold calling or door-to-door sales required.
  • Build and maintain positive, long-term client relationships.
  • Complete required training and obtain your insurance license.
  • Participate in self-paced virtual training and ongoing professional development.
  • Represent company values of integrity, transparency, diversity, and commitment in every interaction.
Qualifications
  • Self-motivated with a strong desire to succeed in a commission-based role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Full-time availability with flexibility in scheduling.
  • Passion for helping others and delivering exceptional customer support.
  • No prior experience required training and support will be provided.
Benefits
  • 100% remote work environment.
  • Flexible schedule that supports work-life balance.
  • Unlimited commission-based earning potential.
  • Comprehensive training and licensing assistance.
  • Entry-level opportunity with advancement and career growth potential.

Start your journey in a rewarding career where your success is truly in your hands!

InsuraTec Services Group is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all team members.

Apply