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Remote Customer Support Specialist Jobs in Spring, TX

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$15.25 - $20.75/hr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

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All JobsCustomer Support Specialist JobsRemote Customer Support Specialist JobsRemote Customer Support Specialist Jobs in Spring, TX

Remote Customer Support Specialist information

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How much do remote customer support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer support specialist in Spring, TX is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.77 per hour, depending on experience, location, and employer.

What is a remote customer support specialist?

A Remote Customer Support Specialist is a professional who assists customers with inquiries, issues, or technical problems related to a company's products or services, all while working from a remote location. They use communication channels such as phone, email, chat, or social media to provide timely and effective support. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Remote Customer Support Specialists often work for companies in various industries, helping maintain customer satisfaction and loyalty. They may also document customer interactions and escalate complex issues to higher-level support teams.

What are the key skills and qualifications needed to thrive as a remote customer support specialist?

To thrive as a Remote Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems like Zendesk or Salesforce is usually required. Strong empathy, patience, and self-motivation are critical soft skills that help in effectively managing customer concerns remotely. These skills and qualities are essential for delivering timely, accurate, and positive customer experiences from a remote environment.

How does a remote customer support specialist typically collaborate with team members and supervisors while working from home?

Remote Customer Support Specialists often collaborate with their team through digital communication tools such as chat platforms, email, and video calls. Regular team meetings and one-on-one check-ins with supervisors are standard to discuss updates, share feedback, and align on customer issues. Specialists may also participate in virtual training sessions and knowledge-sharing forums to stay updated on product changes and best practices. This collaborative approach helps ensure consistent service quality and provides ample opportunity for peer support and professional development.

What is the difference between Remote Customer Support Specialist vs Remote Technical Support Specialist?

AspectRemote Customer Support SpecialistRemote Technical Support Specialist
Required CredentialsCustomer service skills, basic computer knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting platforms
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Customer Support Specialists focus on assisting customers with general inquiries, product issues, and account management, often requiring strong communication skills. Remote Technical Support Specialists handle technical troubleshooting, requiring technical knowledge and certifications. While both roles involve remote work and customer interaction, technical support is more specialized in resolving technical problems.

What are the most commonly searched types of Customer Support Specialist jobs in Spring, TX?

The most popular types of Customer Support Specialist jobs in Spring, TX are:

What are popular job titles related to Remote Customer Support Specialist jobs in Spring, TX?

For Remote Customer Support Specialist jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Specialist jobs in Spring, TX look for?

The top searched job categories for Remote Customer Support Specialist jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Customer Support Specialist jobs?

Cities near Spring, TX with the most Remote Customer Support Specialist job openings:

Remote Customer Support Specialist jobs near you
Infographic showing various Remote Customer Support Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

Menufy Support Specialist (Bilingual Mandarin)

HungerRush

Houston, TX • On-site, Remote

$17.50/hr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Handle inbound and outbound calls to assist customers and restaurant owners with account management, order inquiries, and follow-up on acknowledgment errors.

  • Manage incoming tickets from email or text via CRM, and document correspondence between restaurants and customers.

  • Perform minor troubleshooting of product or service issues reported by customers or restaurants and route calls or tickets to appropriate channels if necessary.

Job description

Who We Are

HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com

Position Summary:

We are seeking friendly and motivated Customer Support Specialists to serve our customers and restaurant owners by providing assistance regarding account management or order inquiries. This could include changes to their account, minor updates to their menu, or inquiries about an order.

This is a 100% Remote role

**CURRENTLY LOOKING TO FILL OUR AFTERNOON TO EVENING SHIFT**

TIMES in CST:

11:30-8pm, 12:30-9pm, 1:30-10pm, 2:30-11pm

Essential Responsibilities and Duties:

  • Our Bilingual Inbound Support Specialist is expected to excel at the following responsibilities and activities:
  • Take inbound calls from either the customer or the restaurant.
  • Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
  • Return calls for any voicemails that a ticket is generated for.
  • Minor troubleshooting product or service problems reported by the customer or the restaurant.
  • Route calls / tickets to appropriate channels if necessary.
  • Facilitate and document accurate correspondence between the restaurant and customers
  • Miscellaneous clerical duties.

Qualifications:

  • Education:
    • Minimum - High school diploma (or Equivalent)
  • Experience:
    • Fluent in English
    • Fluent in Mandarin
    • Must be available for evening and weekend shifts
    • Effective written and verbal communication skills
    • Strong critical thinking / problem solving skills
    • Efficient in operating a computer in a Windows based environment

Qualifications:

  • Call Center Experience a plus
  • Food Industry Experience a plus
  • Self-directed / self-motivated

Additional Details

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

Employment Type: FULL_TIME

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