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Remote Customer Support Representative Jobs in Layton, UT

AppleOne

French Bilingual CSR/Data Entry

Ogden, UT · Remote

$50K/yr

Job Summary We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French ...

Symmetry

Remote Sales Rep

Salt Lake City, UT · Remote

$250K/yr

Work with Mentor and thrive on high challenge / high support Requirements: * Experience is NOT ... customers in the geographic areas in which you choose to work.

Liberty Mutual

Remote Inside Sales Representative

Ogden, UT · On-site +1

$55K - $75K/yr

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...

BigIron

Equipment Sales Representative

Morgan, UT · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Layton, UT

Remote Customer Support Representative information

See Layton, UT salary details

$8

$17

$24

How much do remote customer support representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer support representative in Layton, UT is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are popular job titles related to Remote Customer Support Representative jobs in Layton, UT? For Remote Customer Support Representative jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Layton, UT look for? The top searched job categories for Remote Customer Support Representative jobs in Layton, UT are:
What cities near Layton, UT are hiring for Remote Customer Support Representative jobs? Cities near Layton, UT with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $35,523 per year, or $17.1 per hour.

Sales Development Representative - Customer Engagement (Remote)

ORS Nasco

Salt Lake City, UT • Remote

Full-time

Re-posted 8 days ago

Job description

About Us:

At ORS Nasco, we’re committed to delivering exceptional products and services to our customers. We foster a dynamic and collaborative work environment where creativity and teamwork are celebrated. If you’re looking to make an impact while enjoying your work, you’re in the right place!

Your Role:

As part of the inside sales team, you’ll be on the front lines of B2B customer engagement, focused on new customer acquisition and revitalizing accounts. With your excellent communication skills and proactive approach, you’ll turn warm leads into relationships while ensuring our existing customers feel valued and engaged. If you’re driven to succeed and thrive in a fast-paced environment, we’d love to meet you!

Key Responsibilities:

  • Identify and prioritize customer accounts for outreach using industry-leading AI engagement tool to successfully grow business.
  • Collaborate with the sales team to develop effective strategies for new customer acquisition, account reactivation, and churn reduction.
  • Conduct outbound calls to effectively re-engage customers, problem solve and identify their needs.
  • Proactively reach out to at-risk existing customers to gather feedback and address any concerns before they escalate.
  • Collaborate with the customer care and sales teams to implement strategies that enhance customer satisfaction and loyalty.
  • Build and maintain strong relationships with customers through effective communication and follow-up.
  • Understand customer pain points and provide tailored solutions to address their challenges.
  • Provide regular updates to the sales management team on progress toward goals and key insights from customer interactions.

Qualifications:

  • Industry experience preferred but not required due to our industry-leading AI technology that helps accelerate new employee onboarding.
  • Strong ability to conduct outbound calls and engage effectively with B2B customers.
  • Excellent verbal and written communication skills.
  • Self-motivated, goal-oriented, and able to work independently.
  • Proficiency in Microsoft Office Suite.
  • A positive attitude and a willingness to learn and grow.

Who You Are:

  • An enthusiastic person with a talent for building strong customer connections and consistently surpassing goals.
  • A proactive problem-solver who takes a consultative approach to selling, ensuring clients receive tailored solutions.
  • An effective multitasker who excels in dynamic environments, balancing priorities with ease.
  • A collaborative team player who values strong relationships and leverages strategic thinking for collective success.
  • A growth-minded individual who is interested in upward mobility with proven results in the role.

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company's equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted.

Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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