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Remote Customer Support Representative Jobs in Alpine, UT

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.

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Customer Support Representative --- Hiring Now !! 3+ Roles

Salt Lake City, UT · Remote

$18 - $20/hr

Job Overview We are seeking a motivated and customer-focused Customer Support Representative to ... Experience working in a remote customer support environment. Required Skills * Customer Service

New

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.

Be Seen First

Customer Support Representative --- Hiring Now !! 3+ Roles

Salt Lake City, UT · Remote

$18 - $20/hr

Job Overview We are seeking a motivated and customer-focused Customer Support Representative to ... Experience working in a remote customer support environment. Required Skills * Customer Service

New

ProNexis

Sales Support Representative

Springville, UT · Remote

$17.75 - $24.25/hr

Position Summary As a Customer Experience & Sales Support Representative, you'll support multiple ... This is a fully remote position that requires strong communication skills, excellent attendance ...

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Remote Customer Support Representative information

See Alpine, UT salary details

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How much do remote customer support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer support representative in Alpine, UT is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What job categories do people searching Remote Customer Support Representative jobs in Alpine, UT look for? The top searched job categories for Remote Customer Support Representative jobs in Alpine, UT are:
What cities near Alpine, UT are hiring for Remote Customer Support Representative jobs? Cities near Alpine, UT with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Alpine, UT as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,958 per year, or $17.8 per hour.

Customer Support Representative --- Hiring Now !! 3+ Roles

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.

Salt Lake City, UT • Remote

$18 - $20/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Overview

We are seeking a motivated and customer-focused Customer Support Representative to join our growing support team. This is an excellent opportunity for candidates with customer service or call center experience who enjoy helping customers, solving problems, and working in a fast-paced remote environment.

The ideal candidate will provide exceptional customer support through phone and email while managing customer requests using internal ticketing systems.

Key Responsibilities

• Respond to customer inquiries via phone and email regarding account, billing, and service requests.

• Create, update, and manage support tickets through resolution.

• Provide Tier 1 customer and basic technical support.

• Assist customers with account updates and service-related requests.

• Coordinate customer support activities with internal teams.

• Process customer documentation while following compliance procedures.

• Escalate complex technical issues to the appropriate support teams.

• Maintain accurate records of customer interactions and case updates.

• Deliver outstanding customer service with professionalism and empathy.

Required Qualifications

• High School Diploma or GED.

• 1–3 years of Customer Service, Customer Support, Call Center, Help Desk, or related experience.

• Excellent verbal and written communication skills.

• Strong email communication experience.

• Experience working with ticketing or case management systems.

• Good problem-solving and organizational skills.

• Ability to multitask in a fast-paced environment.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience with Zoho CRM or Zoho Ticketing.

• Technical Support or Help Desk experience.

• Experience supporting customer accounts.

• Knowledge of compliance processes and customer authorization procedures.

• Experience working in a remote customer support environment.

Required Skills

• Customer Service

• Call Center Support

• Email Support

• Ticket Management

• Microsoft Office

• Problem Solving

• Time Management

• Communication Skills

• Customer Relationship Management (CRM)

• Technical Support (Tier 1)

What We're Looking For

✔ Customer-focused attitude

✔ Strong written communication skills

✔ Excellent phone etiquette

✔ Ability to learn quickly

✔ Positive and professional mindset

✔ Detail-oriented and organized

✔ Teamplayer with strong accountability


Company Description

Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.

We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.

In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.

The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.