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Remote Customer Support Representative Jobs in Jackson, MS

HMG Careers

Remote Sales Representative

Redwood, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Jackson, MS · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Rep

Jackson, MS · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do remote customer support representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer support representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are the most commonly searched types of Customer Support Representative jobs in Jackson, MS?

The most popular types of Customer Support Representative jobs in Jackson, MS are:

What are popular job titles related to Remote Customer Support Representative jobs in Jackson, MS?

For Remote Customer Support Representative jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Jackson, MS look for?

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What cities near Jackson, MS are hiring for Remote Customer Support Representative jobs?

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Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

StaffMyAgency LLC

Jackson, MS • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Licensed Remote Insurance Sales Representative (State Farm Experience Required)
Jason Templeton - State Farm Agency
Remote | Applicants must reside in Alabama, Mississippi, Tennessee, North Carolina, South Carolina, Kentucky, or Georgia
Compensation: $35,000 - $100,000+ (Base Salary + Uncapped Commission)
Are you an experienced State Farm sales professional ready to work remotely?
Jason Templeton's growing State Farm agency is looking for a licensed, experienced State Farm Insurance Sales Representative who knows how to build relationships, uncover customer needs, and close business. This is not an entry-level position.
If you've previously worked for a State Farm agent , hold active Property & Casualty and Life & Health licenses , and thrive in a commission-driven sales environment, we'd love to talk with you.
Our agency has over 50 years of combined State Farm team experience and is built around providing outstanding customer service while helping customers protect what matters most. We are committed to building long-term relationships with our customers and supporting our team members' success.
What You'll Do
  • Build and manage relationships with new and existing customers
  • Conduct needs-based insurance reviews
  • Quote and sell Auto, Home, Life, Health, Business, and other State Farm insurance products
  • Generate referrals and follow up on leads
  • Cross-sell and identify additional coverage opportunities
  • Deliver exceptional customer service throughout the sales process
  • Consistently meet or exceed sales goals
What We're Looking For
Required Qualifications
  • Active Property & Casualty License
  • Active Life & Health License
  • Previous State Farm agency experience is required
  • Proven insurance sales success
  • Excellent communication and closing skills
  • Self-motivated and able to work independently in a remote environment
  • Strong organizational and follow-up skills
  • Reliable high-speed internet and dedicated home office workspace
Applicants without previous State Farm agency experience will not be considered.
Compensation & Benefits
  • Base salary plus uncapped commission
  • Expected earnings: $35,000-$100,000+ annually
  • Paid Time Off (PTO)
  • Healthcare reimbursement
  • Retirement plan with employer match
  • Remote work opportunity
  • Established agency with strong support
  • Opportunity for long-term career growth
Work Location
This is a fully remote position , but applicants must currently reside in one of the following states:
  • Alabama
  • Mississippi
  • Tennessee
  • North Carolina
  • South Carolina
  • Kentucky
  • Georgia
Why Join Jason Templeton State Farm?
Jason Templeton's agency has earned a reputation for exceptional customer service and helping customers protect what matters most. The team focuses on building lasting customer relationships while providing insurance solutions tailored to each individual's needs. The agency offers virtual appointments, serves customers across Georgia and Alabama, and values professionals who are driven, customer-focused, and committed to excellence.

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