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Remote Customer Support Representative Assistant Jobs in Roy, UT

Key Responsibilities * Assist clients with planning vacations, cruises, hotels, resorts, tours, and ... Provide exceptional customer support before, during, and after travel Qualifications We're looking ...

HVAC Controls Technician

Ogden, UT ยท Remote

$30 - $50/hr

... systems. * Assist with Fault Detection & Diagnostics (FDD) initiatives. * Utilize remote monitoring tools to identify and resolve issues proactively. Customer Support * Develop strong customer ...

HVAC Controls Technician

Ogden, UT ยท Remote

$30 - $50/hr

... systems. * Assist with Fault Detection & Diagnostics (FDD) initiatives. * Utilize remote monitoring tools to identify and resolve issues proactively. Customer Support * Develop strong customer ...

Remote Inside Sales Representative

Ogden, UT ยท On-site +1

$55K - $75K/yr

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...

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Remote Customer Support Representative Assistant information

See Roy, UT salary details

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How much do remote customer support representative assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer support representative assistant in Roy, UT is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Roy, UT? The most popular types of Remote Customer Support Representative jobs in Roy, UT are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Roy, UT? For Remote Customer Support Representative Assistant jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Roy, UT look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Roy, UT are:
What cities near Roy, UT are hiring for Remote Customer Support Representative Assistant jobs? Cities near Roy, UT with the most Remote Customer Support Representative Assistant job openings:
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

UVeye

Magna, UT โ€ข On-site, Remote

$36 - $43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Technical Customer Support Engineer Tier II to join our Support team. You'll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products-while serving as a key problem-solver for our customers and internal teams. In this role, you'll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
This position includes working second shift, hours 2:00 pm - 10:00 pm PST. Fully remote.
A day in the life and how you'll make an impact:
  • Assist in the installation, configuration, and calibration of UVeye products for clients
  • Provide on-site technical support during product installations to ensure proper setup and operation
  • Troubleshoot and resolve customer technical issues related to machine performance and software
  • Monitor, maintain, and update systems to ensure continuous product functionality
  • Prepare detailed documentation and reports on installation and calibration activities
  • Act as a technical point of contact for clients during installation, calibration, and troubleshooting
  • Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
  • Ensure effective incident management by tracking and resolving technical issues promptly

Requirements
  • 3+ years of experience in Tier II support, systems administration, or QA engineering
  • Bachelor's degree in Computer Science or a related field
  • Proficiency with Linux, Docker, and Kubernetes
  • Strong troubleshooting skills across hardware and software domains
  • Hands-on experience with hardware setup, installation, and calibration
  • Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
  • Team-oriented with a customer-first mindset
  • Experience with cloud platforms like AWS, Azure, or GCP
  • Familiarity with networking equipment (switches, routers, firewalls, load balancers)
  • Comfortable using tools like Zendesk, JIRA, and Confluence
  • Able to work independently and manage multiple priorities under pressure
  • Ability and willingness to work on second shift - hours 2:00 pm - 10:00 pm PST

Ideally, we're looking for:
  • Experience working in startup environments
  • Proficiency in scripting (Bash, Python)
  • Experience with deployment and automation tools such as Terraform and Helm

Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.