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Remote Customer Support Representative Assistant Jobs in Gilbert, AZ

Fullbay

Customer Support Rep

Phoenix, AZ · Remote

$18 - $22.05/hr

Outbound Business Development Representative The Customer Support Representative handles incoming customers calls, serves as a liaison providing product/services information, and troubleshooting and ...

Getaway

Remote Customer Representative

Phoenix, AZ · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

New

Getaway

Remote Customer Representative

Phoenix, AZ · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

New

Remotetravelcareers

Vacation Support

Scottsdale, AZ · Remote

$18.25 - $24.50/hr

Overview We are seeking a remote Vacation Support representative to help clients with vacation ... Responsibilities * Assist customers with booking flights, hotels, and transportation. * Provide ...

New

Remotetravelcareers

Vacation Support

Scottsdale, AZ · Remote

$18.25 - $24.50/hr

Overview We are seeking a remote Vacation Support representative to help clients with vacation ... Responsibilities * Assist customers with booking flights, hotels, and transportation. * Provide ...

New

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Remote Customer Support Representative Assistant information

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How much do remote customer support representative assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer support representative assistant in Gilbert, AZ is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

How can I become a remote customer support representative assistant?

To become a remote customer support representative assistant, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or helpdesk software. Many employers prefer candidates with previous customer service experience or relevant certifications, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Remote Customer Support Representative jobs in Gilbert, AZ?

The most popular types of Remote Customer Support Representative jobs in Gilbert, AZ are:

What are popular job titles related to Remote Customer Support Representative Assistant jobs in Gilbert, AZ?

For Remote Customer Support Representative Assistant jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative Assistant jobs in Gilbert, AZ look for?

The top searched job categories for Remote Customer Support Representative Assistant jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Remote Customer Support Representative Assistant jobs?

Cities near Gilbert, AZ with the most Remote Customer Support Representative Assistant job openings:

Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in Gilbert, AZ as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,697 per year, or $20.5 per hour.

Customer Support Rep

Phoenix, AZ • Remote

Fullbay
Software Development • 11 - 50 employees
Learn more about Fullbayexternal

$18 - $22.05/hr

Full-time

Re-posted 20 days ago

Job description

Outbound Business Development Representative

The Customer Support Representative handles incoming customers calls, serves as a liaison providing product/services information, and troubleshooting and resolving any emerging problems customer accounts might face with accuracy and efficiency.  This role is responsible for ensuring excellent service standards are in place, responding  efficiently to customer inquiries and maintaining  high customer satisfaction in accordance with Fullbay policies and procedures.


Primary Duties & Responsibilities:

  • Manages large amounts of incoming calls while following Fullbay communication procedures, guidelines and policies.
  • Generates sales leads.
  • Takes the extra mile to engage customers by identifying and assessing customers’ needs to achieve satisfaction.
  • Builds sustainable relationships and trust with customer accounts through open and interactive communication.
  • Ensures excellent service standards, responds efficiently to customer inquiries and maintain high customer satisfaction
  • Provides accurate, valid and complete information by using the appropriate resources, methods/tools.
  • Completes expectations of position in order to meet established personal/customer service team sales targets and call handling quotas.
  • Handles customer feedback and complaints, provides appropriate solutions and alternatives within the time limits; follow  to ensure resolution.
  • Troubleshoots and investigates if there is not enough information to resolve customer complaints
  • Keeps records of customer interactions, process customer accounts and file documents.
  • Performs other duties as assigned.


Minimum Education & Work Experience:

  • High School Degree or equivalent 
  • Two (2) Years of prior customer support work experience or experience working as a Client Service Representative or related position


Key Skills and Qualifications:

  • Strong computer skills and experience with MS Office Products (Word, Excel, Powerpoint) and Google Suite.
  • Familiarity with CRM systems and practice
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening skills
  • Excellent communication (both verbal and written) and presentation skills
  • Customer service focussed with the ability to adapt/respond to different types of characters
  • Troubleshooting and problem solving ability
  • Strong interpersonal skills and able to demonstrate patience, empathy, and ability to be passionately communicative.
  • Ability to multitask, prioritize, and manage time effectively
  • Proficiency with 10-key typing and data entry.


Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds. 
  • Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
  • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.   
  • Noise level in the work environment is usually moderate.
  • Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.