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Remote Customer Support Representative Assistant Jobs in DeKalb, IL

Cleo (US)

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Serve as the primary point of contact for customers via phone, email, chat, and remote support ... Paid Parental Leave * Representing a company with 4,000+ clients and a 99% retention rate

DGI Supply

Customer Service Representative

Rockford, IL · On-site +1

$23/hr

The Customer Service Representative will be responsible for answering phone calls, replying to ... supports occasional in-person meetings, team collaboration, or site visits as needed. #LI-Remote

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Remote Customer Support Representative Assistant information

See DeKalb, IL salary details

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer support representative assistant in DeKalb, IL is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in DeKalb, IL? The most popular types of Remote Customer Support Representative jobs in DeKalb, IL are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in DeKalb, IL? For Remote Customer Support Representative Assistant jobs in DeKalb, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in DeKalb, IL look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Remote Customer Support Representative Assistant jobs? Cities near DeKalb, IL with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you

Remote Customer Support - Travel Industry

Dreams Travel CR

Rockford, IL • Remote

Full-time

Posted 14 days ago

Job description

We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.

As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.

Key Responsibilities:

  • Communicate with clients
    through various platforms
  • Assist with travel
    confirmations
  • Provide accurate and helpful
    information
  • Follow up with clients prior
    to travel

Requirements:

  • Strong attention to detail
  • Good organizational skills
  • Customer service experience
    preferred
  • Interest in the travel
    industry

Benefits:

  • Work from home
  • Flexible schedule
  • Ongoing training
  • Growth potential

Apply