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Remote Customer Support Representative Assistant Jobs in Addison, TX

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ... * Assist the NOC teams with onsite in unit scheduling. * Participate in mandatory meetings and ...

Clear Choice

Support Representative

Addison, TX · Remote

$17.50 - $23.50/hr

Greenwood Village, CO (100% remote- please see list of acceptable states below ) Type: Full Time ... customer service experience. * 1+ year of consultative sales experience. * Experience in dental ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative Assistant JobsRemote Customer Support Representative Assistant Jobs in Addison, TX

Remote Customer Support Representative Assistant information

See Addison, TX salary details

$14

$19

$23

How much do remote customer support representative assistant jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote customer support representative assistant in Addison, TX is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Addison, TX? The most popular types of Remote Customer Support Representative jobs in Addison, TX are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Addison, TX? For Remote Customer Support Representative Assistant jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Addison, TX look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Addison, TX are:
What cities near Addison, TX are hiring for Remote Customer Support Representative Assistant jobs? Cities near Addison, TX with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you
Customer Support Representative

Customer Support Representative

Cambium Learning Group

Dallas, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Re-posted 8 days ago

Cambium Learning Group rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 209 rated software companies

Job description

Thank you for sharing your interests! Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you! Please take a look at the below and fill out an application here. As soon as we have a similar opening that fits your skill set, we will reach out. We look forward to learning your interests!
Job Overview:
Our Customer Support Representatives provide the ongoing support and resources to ensure customers see ultimate success across our products and services! The ideal candidate has a passion for our purpose in the K-12 education industry and ensuring the highest level of customer satisfaction. If you are interested in joining our family of companies at Cambium Learning Group across Customer Support- learn more below and express your interest by submitting your resume!
Location: USA, Remote
Job Responsibilities:
  • Provides technical support to customers via phone, chat, email, and other channels
  • Educating teachers and administrators on how to use products
  • Create and update cases with customer inquiries via CRM systems
  • Troubleshoot application and access issues for customers as needed
  • Explaining reports and usage within programs to customers
  • Report defects and feature requests to development team
  • Continually improves technical knowledge and service skills
  • Continually improves company knowledge of products and services
  • Works closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers
  • Has direct impact in making our customers successful through increasing their product understanding

What we are often looking for:
  • Experience in customer service or technical support through multiple communication channels (phone, email, chat services)
  • Experience supporting Software as a Service, web browsers, networking principles, application support, hardware device support such as phone, tablet, laptop and desktops.
  • Ability and desire to learn new features and particulars of software applications
  • Excellent communication skills
  • Bilingual (Spanish/English) a plus!

An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

What Cambium Learning Group employees say

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