Remote Customer Support Engineer Jobs in Reno, NV

Location: Tahoe Reno, NV

At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.

As a Controls Engineer III, you lead deployment, programming, optimization, and support of Building Management Systems across Switch data centers. You own complex controls projects from design through commissioning. You ensure systems operate reliably, efficiently, and in compliance with safety and change management standards. This role requires strong HVAC controls expertise and independent technical judgment in mission-critical environments.

• Develop and implement sequences of operation for HVAC and power-related control systems.

• Program, install, and commission BMS control devices and supporting infrastructure.

• Conduct functional testing and system validation for new and modified installations.

• Maintain BMS databases, graphics, trends, and technical documentation.

• Create and update as-built wiring diagrams and control schematics.

• Lead assigned controls projects, including planning, execution, and quality assurance.

• Troubleshoot and resolve complex controls and system performance issues.

• Coordinate with Data Center Operations, Construction, IT, vendors, and customers.

• Support after-hours response and emergency system issues when required.

• Follow established safety standards and change management processes.

• Provide technical guidance to junior Controls Engineers.

• You work independently on complex technical assignments.

• You make sound decisions in high-pressure environments.

• You communicate clearly with both technical and non-technical stakeholders.

• You follow protocol and plan for risk in a 24/7 operational setting.

• You collaborate across departments to resolve issues.

• You take ownership of system performance and follow through on commitments.

• You identify practical improvements that increase reliability and efficiency.

Required

• 47 years of experience installing, programming, and maintaining HVAC building management systems.

• Strong knowledge of electrical and mechanical systems in data center or critical facility environments.

• Experience with transformers, air handling units, cooling towers, pumping systems, and chilled water systems.

• Ability to read blueprints, wiring diagrams, and control schematics.

• Experience working safely around live electrical and mechanical equipment.

• Proficiency in Microsoft Word and Excel.

• Ability to travel domestically and internationally as required.

Preferred

• Degree in Electrical, Mechanical, Electronics, or Software Engineering, or equivalent technical training.

• Industry certifications related to HVAC controls or building automation systems.

If you meet most of these qualifications, we encourage you to apply.

• A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

• Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.

• Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

• Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

This is more than a jobits a mission. If youre ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Lets Build the Future Together.