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Remote Customer Support Agent Jobs in Home, WA (NOW HIRING)

Globe Life

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Remote Customer Support and Sales Representative

Seattle, WA · Remote

$60K - $80K/yr

Our Mission We connect with individuals to support them in ensuring their financial future ... Educating customers about their benefit coverages and providing them with policy solutions that ...

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ThinkReservations

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team. This is the ideal role for an exceptional communicator who excels at improving a situation, can ...

YO AI Labs

Travel Agent - Remote

Seattle, WA · Remote

$30 - $50/hr

Travel Agent Location: Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an ... to support travel-related projects by providing expert guidance on travel planning, customer ...

YO AI Labs

Travel Agent - Remote

Seattle, WA · Remote

$30 - $50/hr

Travel Agent Location: Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an ... to support travel-related projects by providing expert guidance on travel planning, customer ...

InsuraTec

Sales Representative (Remote)

Tacoma, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Yelm, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Home, WA

Remote Customer Support Agent information

See Home, WA salary details

$13

$24

$35

How much do remote customer support agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer support agent in Home, WA is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.21 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

What are popular job titles related to Remote Customer Support Agent jobs in Home, WA?

For Remote Customer Support Agent jobs in Home, WA, the most frequently searched job titles are:

What cities near Home, WA are hiring for Remote Customer Support Agent jobs?

Cities near Home, WA with the most Remote Customer Support Agent job openings:

Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Home, WA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,994 per year, or $24.5 per hour.

Remote Customer Support and Sales Representative

Seattle, WA • Remote

Globe Life
Insurance Services • 1 - 5K employees

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

169th of 314 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Globe Lifeexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Our Mission

We connect with individuals to support them in ensuring their financial future. Something that will make life better, building trust through every interaction. As we grow, we’re looking for motivated individuals to rise, excel, and thrive in a fully flexible, remote environment. 


Key Responsibilities

  • Schedule and conduct virtual consultations (via Zoom or phone)
  • Educating customers about their benefit coverages and providing them with policy solutions that meet their needs.
  • Assist clients in transaction processing, and account information updates as required.
  • Participate in team meetings, training sessions, and coaching.


Requirements

  • Prior experience in customer service and sales is ideal, but not required
  • Strong communication and interpersonal skills with the ability to build rapport with clients.
  • Self-motivated and able to thrive in a fully remote work environment.
  • Computer literacy and strong internet connection.


Compensation and Benefits

  • Earnings: $60,000 – $80,000 annually plus weekly bonuses
  • Competitive Compensation: Commission-based and Performance-based team bonus incentives
  • Unionized: Office and Professional Employees International Union (OPEIU)
  • Work From Home: Complete flexibility to work remotely
  • Flexible Hours: Tailor your working hours to fit your lifestyle
  • Training: Dedicated mentorship and hands-on guidance
  • Promotion: Opportunities for management and leadership positions
  • Events & Travel: Quarterly incentive trips and yearly paid convention


Interview Process

A member of our hiring team will reach out to schedule you for our initial company overview webinar. This session will cover our company culture, role specifics, and training programs to help you decide if we are the right fit for your career goals. Once completed, a senior manager will schedule a virtual 1 on 1 final interview.

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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