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Remote Customer Support Agent Jobs in Minnesota (NOW HIRING)

Remote Customer Service Agent

Burnsville, MN ยท Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Eden Prairie, MN ยท Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Saint Cloud, MN ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Rochester, MN ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Saint Paul, MN ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Mankato, MN ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Minneapolis, MN ยท Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

New

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

New

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

New

Remote Customer Service Specialist

Minneapolis, MN ยท On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Rochester, MN ยท On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Saint Paul, MN ยท On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Customer Support Associate II

Bloomington, MN ยท Remote

$17.50 - $24/hr

Customer Clinical Support Analyst Home Health & Hospice Clinical Software Support Location ... Remote Work Shift: 11am - 8pm EST ****This position is a remote position AND requires home health ...

Vice President-Customer Support

Duluth, MN ยท On-site +1

$204K - $258K/yr

The Vice President-Customer Support is an executive leader with full P&L responsibility ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

Vice President-Customer Support

Duluth, MN ยท On-site +1

$137K - $176K/yr

This role defines and executes customer support strategy across ownership programs, mobile ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

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Remote Customer Support Agent information

See Minnesota salary details

$11

$21

$30

How much do remote customer support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer support agent in Minnesota is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.56 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.
What are popular job titles related to Remote Customer Support Agent jobs in Minnesota? For Remote Customer Support Agent jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Remote Customer Support Agent jobs? Cities in Minnesota with the most Remote Customer Support Agent job openings:
Infographic showing various Remote Customer Support Agent job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,097 per year, or $21.2 per hour.

Benefits Customer Support Agent (Remote)

Globe Life American Income Division

Duluth, MN โ€ข On-site, Remote

$15.50 - $20.50/hr

Full-time

Medical, Life, Retirement

Re-posted 21 days ago


Job description

About Us
For over 70 years, we've proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
As part of Globe Life, we experienced over 20% growth last year-even during challenging economic conditions-demonstrating both our resilience and our role as an essential business.
We are currently seeking dedicated, service-oriented individuals to join our growing remote team and help build long-term client relationships through Zoom virtual consultations.
Requirements โ€ข Responsibilities โ€ข Rewards
This role is ideal for individuals who enjoy helping others, building trust, and delivering exceptional customer experiences while working from home in a flexible remote environment.
Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Provide support regarding benefits, coverage options, and policy questions
  • Assist clients with updates, follow-up communication, and service requests
  • Maintain professionalism, organization, and accurate documentation
  • Participate in ongoing training and development programs
Suggested Qualifications
  • Excellent communication and interpersonal skills
  • Basic computer and virtual communication proficiency
  • Strong work ethic and reliability
  • Outgoing, positive, and energetic personality
  • Effective time management and organizational skills
  • Leadership experience is a plus, but not required
Job Benefits
100% Remote Work
Work from anywhere within the U.S. while enjoying the flexibility of a fully remote career.
Weekly Pay
Earn consistent weekly income based on a structured schedule designed to support success.
Performance-Based Bonuses
Additional earning opportunities tied to performance and growth.
Comprehensive Benefits
  • Health Insurance Reimbursement Program
  • Comprehensive Life Insurance Coverage
  • Retirement Planning Options
  • Renewal Income Opportunities for long-term earning potential
Flexible Scheduling
Create a work schedule that aligns with your lifestyle and personal commitments.
Training & Mentorship
Access ongoing mentorship, virtual training, and leadership development opportunities.
Why Join AO?
At AO, we believe in supporting our team members with the tools, training, mentorship, and flexibility needed to build meaningful, long-term careers.
You'll be part of a positive, growth-focused culture where your effort is recognized, your development is encouraged, and your work makes a real impact on families nationwide.
Interview Process
All interviews are conducted virtually through Zoom video conferencing for convenience, flexibility, and safety.
๐Ÿ‘‰ Apply today and begin building a rewarding remote career helping protect working families across the country.