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Remote Customer Success Jobs in Wheat Ridge, CO (NOW HIRING)

Tailscale

Customer Account Executive

Denver, CO · On-site +1

Create mutual action/success plans with prospective and existing customers where appropriate to ... A strong desire to join a high-growth software startup in a fully remote role * Has sold developer ...

Tailscale

Customer Account Executive

Denver, CO

$100K - $125K/yr

Create mutual action/success plans with prospective and existing customers where appropriate to ... A strong desire to join a high-growth software startup in a fully remote role * Has sold developer ...

Trimble

Technical Customer Support

Westminster, CO · Remote

Elevate Customer Success as a Technical Customer Support Technician Transform Your VDC Expertise ... remote desktop software. Familiarity with Salesforce CRM and support ticket management systems.

BreatheSuite

Remote Nurse Practitioner

Denver, CO · Remote

Fully Remote Location: United States License Requirements: Colorado, Arizona, or Utah About ... A multidisciplinary clinical team and dedicated customer success staff provide clinical ...

Talon.One

Strategic Account Manager, AMER

Denver, CO · On-site +1

$220K - $260K/yr

This is a remote role; however, you must be located within commuting distance of one of our US hubs ... Customer Success, Support, Product, Partnerships) to align on account strategy and execution.

Vertafore

Field Customer Consultant

Denver, CO · Remote

$140,000 - $160,000 + CX Bonus #LI-Remote The insurance industry runs on Vertafore. We equip ... Consulting is an integral part of supporting our customer's success. We understand the initiatives ...

Vertafore

Field Customer Consultant

Denver, CO · Remote

$140,000 - $160,000 + CX Bonus $140,000 - $160,000 + CX Bonus #LI-Remote The insurance industry runs ... Consulting is an integral part of supporting our customer's success. We understand the initiatives ...

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Showing results 41-60

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Wheat Ridge, CO

Remote Customer Success information

See Wheat Ridge, CO salary details

$34.5K

$88.3K

$148.8K

How much do remote customer success jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer success in Wheat Ridge, CO is $88,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Wheat Ridge, CO?

The most popular types of Customer Success jobs in Wheat Ridge, CO are:

What job categories do people searching Remote Customer Success jobs in Wheat Ridge, CO look for?

The top searched job categories for Remote Customer Success jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Remote Customer Success jobs?

Cities near Wheat Ridge, CO with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 4% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $88,274 per year, or $42.4 per hour.

Client Onboarding Concierge

AI Acquisition

Denver, CO • Remote

$2.0K/mo

Full-time

Posted 5 days ago

Job description

THE ROLE

We are looking for an Client Onboarding Concierge to help new customers successfully move through the first steps of their journey with us.

This is a hands-on, client-facing role with a strong focus on phone communication, fast response times, and consistent follow-up.

You will welcome new customers, help them book their required calls, guide them through basic setup and activation steps, follow up when actions are incomplete, and make sure they are prepared and ready for onboarding.

You will not deliver the formal Intro or Onboarding calls. Your job is to make sure customers are contacted, booked, prepared, supported, and moving forward.

THE COMPANY

A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend.

This seat sits inside the onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.

What You Will Do:

  • Contact new customers quickly after they purchase, with a target of making the first phone attempt within 30 minutes
  • Welcome customers and explain their next steps
  • Book and confirm Intro and Onboarding calls directly with customers
  • Follow up consistently by phone, SMS, and email when customers do not respond
  • Help customers access our platforms and complete required setup and preparation before their calls
  • Follow up with customers who miss appointments and help get them rebooked
  • Resolve simple login, booking, and platform issues
  • Escalate more complex customer concerns to the appropriate team
  • Keep accurate notes and records of customer interactions, progress, and next steps
  • Continue following up until the customer successfully progresses through onboarding

Requirements

What We're Looking For:

  • Strong spoken and written English
  • Confident and comfortable speaking with customers by phone
  • Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client-facing role
  • Friendly, professional, and patient communication style
  • Persistent with follow-up without being pushy
  • Strong organisation and attention to detail
  • Comfortable using CRM systems and learning new technology
  • Able to manage multiple customers and priorities at the same time
  • Reliable, coachable, and comfortable working toward clear performance targets

Benefits

  • Full-time opportunity
  • Independent Contractor Agreement
  • $2,000 USD monthly base
  • Up to $1,000 USD monthly variable compensation
  • Fully remote
  • Opportunity to grow into broader Customer Success, Onboarding, or leadership roles

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